Anusha Chandaluri Email & Phone Number

United States

As a Digital Marketing Specialist, I am dedicated to accelerating brand success and online visibility through data-driven strategies and innovative campaigns. My responsibilities include:✅ Devising and executing result-oriented digital marketing campaigns across various channels, such as SEO, SEM, social media, email marketing, and content marketing.✅ Conducting thorough market research and competitor analysis to identify growth opportunities and stay ahead of industry trends.✅ Analyzing website traffic and user behavior using web analytics tools to optimize conversion rates and enhance user experience.✅ Managing and maintaining social media accounts, engaging with the audience, and building a strong online community.✅ Collaborating with cross-functional teams to ensure brand consistency and deliver integrated marketing solutions.✅ Creating compelling and engaging content that resonates with the target audience and aligns with the brand's voice.✅ Monitoring and reporting on key performance indicators (KPIs) to measure campaign success and make data-driven decisions.

Cary, North Carolina, United States

✅ Partnering with IT & PLM hiring managers to understand their talent needs and develop tailored recruitment strategies.✅ Sourcing, screening, and interviewing potential candidates, assessing their skills, experience, and cultural fit.✅ Building a strong talent pipeline through networking, online platforms, referrals, and attending industry events.✅ Managing the end-to-end recruitment process, from job posting to onboarding, ensuring a seamless candidate experience.✅ Conducting salary negotiations and extending job offers to attract and retain top candidates.✅ Keeping up-to-date with the latest trends and advancements in the IT & PLM industry to better understand the market and talent landscape.✅ Establishing and maintaining positive relationships with candidates, hiring managers, and external recruitment agencies.

Cary, North Carolina, United States

Supervised and managed day to day learning center administrative functions. Attend to telephone calls and routed them to the appropriate recipients.Handle parent customer requests, concerns, and grievances.Provide orientation to new teachers.Supervise classrooms in the event of short absences of teachers and supervise students during break time. Administer after-school management software for new student registrations, new class registrations, update student’s study levels, and report progress to parents on periodic basis.Collect, process, and track payments. Track attendance of teachers and provide status reporting to the franchise owners on monthly basis.Handle payroll services.Enrol and manage new parent customer database.

Greater Chicago Area

• Supervised and managed day to day learning center administrative functions. • Attended to telephone calls and routed them to the appropriate recipients.• Handled parent customer requests, concerns, and grievances.• Provided orientation to new teachers.• Supervised classrooms in the event of short absences of teachers and supervise students during break time. • Administered after-school management software for new student registrations, new class registrations, update student’s study levels, and report progress to parents on periodic basis.• Collected, processed, and tracked payments. • Track attendance of teachers and provide status reporting to the franchise owners on monthly basis.• Effectively handled payroll services.• Successfully enrolled and managed new parent customer database.

Greater Detroit Area

• Coordinate and perform day to day learning center administrative functions. Oversee 4 different learning centers • Answer telephone calls and transfer calls to the appropriate recipients• Handle parent customer requests, concerns and grievances• Supervise classrooms in the event of short absences of teachers and supervise students during break time. • Administer after-school management software for new student registrations, new class registrations, update student’s study levels, and report progress to parents on periodic basis• Collect, process and track payments• Track attendance of teachers and graders and provide status reporting to the franchise owners on monthly basis.

Ongole Area, India

Started career as Customer Service representative and got promoted to manager.Responsible for customer data collection and organisation within the custom developed CRM, ensured accurate and up-to-date information on customer profiles, preferences, and history.Utilised CRM reports and analytics to gain insights into customer behaviors and trends, enabling data-driven decision-making.Implemented real-time order tracking functionalities within the CRM, allowing customers to receive instant updates on their flexible packaging orders. This reduced customer inquiries and improved overall satisfaction with order fulfilment.Effectively handled customer inquiries, complaints, and escalations. Tracked the resolution process, ensuring that all issues were resolved in a timely and satisfactory manner, and followed up to ensure customer satisfaction.Developed custom reports and dashboards within the CRM to track key performance indicators (KPIs) related to customer service, such as response times, first-call resolution rates, and customer feedback

Bachelor Of Science - Bs, Computer Science

Career Diploma, Administrative Assistant And Secretarial Science, General