Anuj Dhanokar Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

Pune, Maharashtra, India

•Working with customers and understanding their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement, Risk management etc.)•Providing training to customers on upcoming changes for new releases every quarter.•Planning, Estimating and driving the execution of change and service requests.•Identifying the patterns in customer raised tickets (issues and queries) and working towards permanently addressing them.•Working on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user/supplier set-up and testing support.•Providing strong technical understanding of product and configuring the product to meet customers' business needs.

Pune, Maharashtra, India

•Well aware of Procure to Pay activities and executing them as per Customer Demand and Forecast•Creating purchase orders and acquiring confirmation from Suppliers and confirming the deliveries in Baan ERP system•Managing Open Order Reports and liaising with Supplier as per the Action Messages to fulfill production requirements•Request for Quotations from multiple Suppliers and validating those as per our requirement to satisfy our need in best possible way•Major contribution in resolving inventory management and shortages by expediating shipments using Freight quotes to cover the demand and documenting files for Audit purposes•Solving the blocked invoices of Supplier and processing the same to ensure timely delivery of goods thereby strengthening the Supplier relationship•Aware of inbound and outward logistics, custom clearance documents, and incoterms for tracking of good•Communicating with Site Stakeholders to ensure smooth execution of day to day activities.

Pune, Maharashtra, India

Pune, Maharashtra, India

• Communicate with stakeholders / clients to understand there requirements.• Co-ordinate with team and get the deliverables implemented within timeline.• Manage all the internal and client tickets, incidents and service requests.• Tools used: Excel, Word, PPT, Internal ticketing system

Bachelor Of Engineering - Be, Mechanical Engineering

Diploma Of Education, Mechanical Engineering