• Implemented and drive Agile methodologies fostering a culture of continuous improvement that enhanced team efficiency and productivity. Led Agile teams through the adoption of versatile frameworks, including Scrum, Kanban, and Scaled Agile principles to highlight adaptability and comprehensive approach to project management.• Partnered with stakeholders and enterprise leadership to drive the definition of business requirements & a comprehensive roadmap, managing project planning, budget estimation, and resource planning for third-party provider portal product launch.• Spearheaded impactful digital transformation initiatives and seamlessly integrated with the Availity portal, resulting in a paradigm shift in provider adoption of digital authorization and claims processes.• Achieved +30% cost savings, significantly reducing manual intervention, and elevating overall efficiency and productivity.• Guided teams through the entire software development lifecycle (Agile framework), ensuring alignment with organizational objectives and facilitating Program Increment Planning readiness.• Collaborated with cross-functional teams, including Scrum Masters, Agile coaches, and Product Management roles, to elevate business units towards greater agility while confirming effective facilitation of key team events.• Orchestrated large-scale multimillion-dollar migration projects, from scope discovery to resource onboarding and allocation, implementing iterative solutions within budget constraints.• Oversaw risks and change management processes for all assigned projects, consulting with peers and leaders to take corrective actions. Executed the organization's IT strategy in alignment with business objectives.• Optimized relationships with IT vendors, confirming cost-effectiveness, talent retention, and high-quality project delivery in adherence to enterprise goals of an onshore/offshore model.

• Managed and prioritized project backlog to ensure clarity and focus on key tasks. Optimized workflow and allocated resources to improve overall project efficiency.• Maintained a comprehensive project backlog supporting product roadmap and translated stakeholder requirements into actionable project tasks.• Functioned as a liaison between business stakeholders and the development team, overseeing project and sprint backlogs, user stories, and sprint planning.• Conducted sprint meetings and facilitated collaboration among product managers, stakeholders, and RTEs for program-level planning.• Led efforts to sunset the legacy system and migrate applications to a new platform.• Responsible for leading and coordinating PI planning sessions, system demonstrations, and meetings for managing dependencies.• Tracked and communicated implementation progress and delivery risks to stakeholders and enterprise leadership.• Delivered regular project status updates and metrics and effectively presented information to diverse stakeholders.• Invested in creating professional and personal growth plans for team members, actively contributing to training, and upskilling of team members.

•Led two Scrum teams in the transformation efforts of a Specialty Pharmacy processing application. Collaborated with Product Owners and Engineering Managers to facilitate the identification and prioritization of product backlog.• Coach team members to optimize collaboration and efficiency through engaging in team-building activities and paired programming sessions.• Proactively addressed and resolved progress blockers, coordinating seamlessly with external teams when necessary, fostering a collaborative environment and ensuring a smooth workflow.• Collaborated closely with Product Owners to meticulously define backlog items, ensuring clarity and completeness before acceptance into an iteration.• Promoted accountability within teams, ensuring fulfilment of iteration commitments through diligent oversight and adherence to Scrum principles.• Ensured transparency by widely publishing team progress and success to various stakeholders, fostering an environment of open communication and collaboration.• Provided expert guidance to teams in sprint planning, project effort estimation, and release planning, ensuring efficient and successful project execution.

• Managed teams to deliver the RISE back-office inventory management software project while concurrently overseeing the development and on-time delivery of 7-Rewards mobile application.• Facilitated essential Scrum ceremonies, including grooming, sprint planning, retrospectives, and daily stand-ups, leveraging JIRA to enhance efficiency and transparency in the Scrum process.• Conducted team-building initiatives, provided coaching to enhance performance, and championed a culture of continuous improvement, fostering a dynamic and high-performing team environment.• Empowered teams to autonomously self-organize and cultivate cross-functionality, fostering a culture of empowerment and skill development.• Proficiently utilized JIRA and Confluence to expertly manage the entire code development lifecycle, seamlessly navigating from ideation to sprint execution and deployment, demonstrating a comprehensive understanding of Scrum practices.