1. Deployed 10 passenger assistance robots at Bengaluru International Airport T-1 (BIAL) and responsible for onsite support & troubleshooting.2. Deployed 2 passenger assistance robots at Coimbatore International Airport (CJB) and responsible for onsite support & troubleshooting.3. Trained robobuddies for monitoring and quick fix robots during shifts.4· Customer (Wabtec, Deloitte, Infosys, Canara Bank, Cisco, HAL, Lupin Pharma & Lululemon) visit for demo & installation of person AI based telepresence robots in South India region.5. Hands-on experience of tēmi (www.robotemi.com) personal robot, Double (https://www.doublerobotics.com) Telepresence robots & Ohmni (https://ohmnilabs.com) Telepresence robot.

1. Professional Exposure-High-level Tech-Support for an AI assistant Robot to US & European customers.2. Ticketing Etiquette- Reply to customer’s tickets for complain and technical support.3. Debug robots with Robox & Android logs, Slam bags with the help of LINUX based system.4. Training to our authorized distributors for repairing of LIDAR, Ground & Head TOF, Tablet & Battery.5. Responsible to push OTA with latest Robox, Launcher & Firmware updates.6. Diagnose mapping & navigation-based issues depending upon related nodes symptoms.

1. Responsible for Facebook and Amazon smart audio devices NPI projects.

1. Overseas Experience- Responsible for Asian, Middle East & African customer’s After Sales & RMA issues.2. Professional Experience- In-depth knowledge of LCM (LCD Module) process, After Sales Issues, RMA & Software issues of LCD/LED panels/TV.3. Emails Etiquette- Reply to Customer’s Email for complain and technical support.4. Post-Sales Support- Responsible for providing Post-Sales skills support like SOP & FAQs.5. On-Site Support- Regularly visited overseas customer’s site to resolve customer complaints and instruct them to lessen after sales issues.6. Check and evaluate Overseas Service Centres for RMA compensations & repairing costand payments for hardware issues.7. Continuously follow-up of reported issues & push related dept. to facilitate solutions.8. Work closely with internal departments (QC & Production) to convey customers feedback& lesser quality issues in future shipments.9. Prepare weekly PPT reports to introduce and improve high defect issue to relateddepartments to improve product quality.10. Support Overseas Marketing & Sales Department- For samples testing (PQ & AQ Adjustment) & pre shipment inspection according to customer requirement.11. Conference Call- With Overseas (Egypt & Hungary) factories to solve their RMA issues. Analyse RMA to determine root cause, repairing, replacement, re-use & integrate the entire process.

1. Authorized person for all software requirement of LED TV for Normal & Smart TV solution.2. Responsible for RMA (Return Material Authorization) process in LED TV Segment.3. Working for the constant development LED TV solutions for the Indian Market.4. Support to production dept. for hardware or software issue in LCM & FA assembly.5. Report to Chinese vendors for quality issues & solve them within limited time period.

1. Maintenance of (VMC & HMC) CNC Machines with the FANUC Control of Series O-M,O-T,32i,18i,OGCC,OGCD & i series.2. Responsible for Corrective, Preventive, and Condition-based maintenance of CNC machines.3. Support Electrical & Mechanical maintenance team during critical breakdown.4. Responsible for AC drives repairing with authorized vendors.

1. Support to Extrusion and Injection molding production shift.2. Support in planning, scheduling, monitoring of daily Production.3. Support to maintenance team to resume production effectively.4. Monitoring resources both man & material and reducing wastage.5. Work closely with Quality department in order to keep quality standards during production.

1. Got opportunity to be part of one of the largest aerospace companies in Asia as summer trainee.2. During training in HAL TAD (Transport Aircraft Division) studied manufacturing, maintenance, and modification of light transport aircraft.