Helping clients with Optimization on platforms like Google Ads, Meta, LinkedIn & Twitter.

Managed Google accounts like Certifications, Google Pay for business, Google Pay for Consumer, Startup School, Safer with Google, etc. across Google Ads, Social platforms like LinkedIn, Twitter & Meta and Apple Search Ads.Ensuring that best practices are being followed by the executives while campaign creation and during the flight duration.Creating Automated Dashboard with Looker Studio(Formerly called Google Data Studio) for visualising data rather than numbers in google sheet… Show more Managed Google accounts like Certifications, Google Pay for business, Google Pay for Consumer, Startup School, Safer with Google, etc. across Google Ads, Social platforms like LinkedIn, Twitter & Meta and Apple Search Ads.Ensuring that best practices are being followed by the executives while campaign creation and during the flight duration.Creating Automated Dashboard with Looker Studio(Formerly called Google Data Studio) for visualising data rather than numbers in google sheet tables.Media Planning basis the brief received and strategic selection of platforms which suits the ask of brief in the best possible way.Managing career goals and attendance schedule of executives.Sharing 1-o-1 feedbacks which are constructive in nature and motivating executives to develop a better version of themselves.Interacting with clients for clarification on media plans and targeting levers being used.Weekly sync with client on performance.RCA for any anomaly across the platform.Bid strategy optimization and testing. Daily checks on program KPIs, thresholds andcampaign budget caps.Implementing Paid best practices, providing refinement and optimizationrecommendations and proactively identifying campaign execution issues.Overlooking end to end execution done by executives/ managers with periodicalanalysis considering campiagn objectives. Show less

Managing Operations, Quality & Maintaining SLA.Handling escalations with 24 hrs SLA.Conducting Training & Refresher sessions regarding trending updates.Sharing feedback with associates in 1‑ o‑ 1 discussions.Publishing weekly & monthly performance reports.Preparing slides for Weekly, Monthly & Quarterly Business reviews.Preparing weekly schedule for associatesAllotting Mid Year and Annual ratingsto the associates.Achieving benchmark performance metrics defined by… Show more Managing Operations, Quality & Maintaining SLA.Handling escalations with 24 hrs SLA.Conducting Training & Refresher sessions regarding trending updates.Sharing feedback with associates in 1‑ o‑ 1 discussions.Publishing weekly & monthly performance reports.Preparing slides for Weekly, Monthly & Quarterly Business reviews.Preparing weekly schedule for associatesAllotting Mid Year and Annual ratingsto the associates.Achieving benchmark performance metrics defined by client byprojecting and predicting the data based on previous trends.Root cause analysis for dip in performance across any of the performancemetrics.Impact analysis and creating action plan for recovery. Show less

Supporting executive with product related queries raise by the clients.Providing refreshersto the executives for the topics where they lagged interms of knowledge/ understanding.Driving performance within the team to achieve the benchmark targets.Preparing day end report.

Handling customers queries over live and non live channels.Manage and optimize campaigns in Ads.Providing recommendations to the client depending on the campaigngoal.Creating & reviewing campaigns, strategies for online PPC campaigns forGoogle Ads along with performance analysis & optimization.

Technical troubleshooting and diagnosis of Windows & Mac OSPitching sales for support services.Following up with clients for upgrading the current plans