Lead team of 3 counselor on B2C model for End-to-End process, and their training and development.• Guide students every step of their journey to discovering their dream university and program• Assist students with university and course selection, guidance on scholarships, RA, TA, etc., profile building, financing options, & determine the interest, aptitude, and abilities and help guide them on the Visa processes for key countries• Setting rigorous follow up mechanisms with students and the Universities abroad• Setting new benchmarks in student experiences and services• Embrace technology to provide real-time, high quality counselling services with the latest information at your fingertips.• Ensure Students concerns are addressed and follow up with universities and internal teams to ensure their application process runs smoothly.• Help the clients in making a list of all documents needed while submitting their applications.• Help the clients with SOP Analysis and Improvements, Assistance for LORs, Resume editing, and Financial Documentation Support.• Assist the clients with Visa application & help them to prepare for the Visa interview• Manage internal support teams to ensure the overall student experience is off the highest quality and all timelines are met.• In-depth understanding and familiarity with the higher education application pipeline and particulars of the process for each key study abroad destination, including the USA, UK, Canada,Germanye

• Work closely with prospective students on a one-to-one basis by providing expert advice and guidance on university research and application processes for key study abroad destinations, including the USA, UK, and Canada• Engage student’s platform and guide them through the mechanics and benefits of using it as their single access point for every step of the study abroad process• Leverage professional network and contacts to successfully boost conversion rates of prospective students to applicants• Create and maintain beneficial relationships with key industry stakeholders to facilitate the student conversion process• Support key promotional activities such as coordinating with branch offices for monthly virtual fairs to and prospective students

• Managed portfolio of Multi Million Dollar clients across South East Asian, Middle East and Europe region.• Primarily focused New Business Generation Leads, Channel Management of Existing and Potential Clients.• Lead the Team of 4 personnel, enhanced office management system of Tax Laws & Custom Compliance, Logistics Management and Documentation for responsible trading.

• Corporate Account Management, Annual Turnover of 10 million USD, Conduct extensive Market research, compare and evaluate ongoing market pricing for Telecommunication equipment/mobile phones, dealing with retailers, wholesalers and distributors of mobile phones worldwide.• Excellent interpersonal, communication and negotiation skills. Access the pricing of telecommunication products of USA, APAC, and Europe and Middle East region.• Keep Track and Evaluate on daily basis Online Forex Trading Market, fluctuations and conversion rates.• Identify and develop new source of business, Maintain good relationship with existing suppliers; select suppliers and negotiate for the best price, Perform cost analysis and bid generation, determining ROIs (Return On Investments) • Monitor shipment from supply base to warehouse to ensure that customers’ requirements are met.• Prepare purchase reports for Management Review, Dealing with Apple, Sony, Blackberry, Samsung, Nokia distributors and other telecom operators. • Ensuring on time delivery of products around the world with carriers and freight forwarders.• Liaisoning with various legal compliance authorities, prepare various contracts and agreements and business plans.• Tracking PO, PI, liaising with freight forwarders, Suppliers, Buyer for shipments, resolving claims, to check Import / export LC documents and liaise with customers.• Set up KPI metrics, and SLA target.

• Analyzed & evaluated KPI (Key Performance Indicator), ensuring compliance to all legal obligations and emphasized on trading issues sales information & operational issues affecting overall sales and providing effective solution. • Involved in Maintenance of Records of Health & Safety Law, Policy & Procedures (COSHH Assessment) HACCAP and Fire Risk Assessment & maintaining related records. • Responsible for Client Relationship Management handled HR activities like Recruitment Procedures, Staff Selection, Interviewing, and Salary Negotiation & Reviews and general office clerical work. Provided full operational support to management team including day to day work.