Anuja Ashok Email & Phone Number

Chennai, Tamil Nadu, India

• Successfully investigated and resolved Nostro breaks for all 4 quarters, which helped consistently achieving a high level of accuracy and minimising discrepancies,where ledgers/statements were unmatched by implementing.
• Streamlined payment release procedures through SWIFT (MT103, 202COV, 202) using an internal booking system, resulting in a notable increase in efficiency and accuracy in financial transactions.
• Proactively sourced and requested SSI setup/amendments for clients, contributing to improved operational efficiency and compliance with industry standards, resulting in a smoother settlement process..
• Played a key role in maintaining operational excellence by actively addressing settlement-related challenges, collaborating with cross-functional teams, and implementing solutions that positively impacted overall.
• Received recognition from VP of the process for proactive problem-solving skills, including the ability to identify and address issues promptly, contributing to the overall efficiency and reliability of post-market.

Chennai, Tamil Nadu, India

• Diligently monitored and communicated with clients throughout the trade life cycle event including allocations, breaks, transfers, and expiry/market intentions. Achieved timely resolution of issues, enhancing client.
• Established effective communication channels with clients, providing regular updates on trade life cycle events and addressing queries promptly. Strengthened client relationships through transparent and proactive.
• Facilitated continuous improvement by conducting post-mortems on allocation issues, identifying root causes, and implementing corrective actions. Proactively contributed to a culture of learning and refinement within.
• Developed action plans for recurring incidents, showcasing a proactive approach to problem-solving. Prepared post-postmortems on allocation issues, contributing to continuous process improvement and minimising the.
• Successfully cross-trained new employees on various tasks, demonstrating a commitment to knowledge transfer and team development. Improved team efficiency and flexibility by ensuring a diverse skill set among team.

Coimbatore, Tamil Nadu, India

• Managed day-to-day branch operations seamlessly, demonstrating a high level of organizational skill and attention to detail. Ensured a smooth workflow and adherence to operational protocols.
• Successfully conducted meticulous reconciliation of branch accounts, ensuring accuracy and integrity of financial records. Implemented systematic processes that significantly reduced discrepancies and improved.
• Effectively followed up and monitored advances, including recovery and legal action when necessary. Demonstrated a proactive approach to risk management, ensuring timely action and minimizing potential losses.