Vice President, Solutions & Strategy
CurrentExecutive Team: Head of CX, Solutions & Partnerships. Ada is a market-leading customer experience automation platform. We envision a world where customer support is great for everyone. And we are achieving this by making it easy for businesses to automatically resolve the most customer service conversations with the least effort. As VP Solutions & Strategy, I operate Ada's GTM organizations across business development, pre-sales, post-sales, support. The specific teams include; Customer Experience (Customer Solutions, Services, Tech Support), Solution Architecture & Engineering, Partnerships, Business Development and GTM/Sales Operations.Some highlights from the past 5 years at Ada:• Started as first pre-sales hire; Now on the Exec Team as the Head of CX, Solutions & Partnerships. • Grew revenue 50x since I joined; and achieved a $1.2B valuation.• Helped raise $177M in our Series B & C from top tier VCs.• Built & led multiple orgs and hired experienced leaders to scale them with.
