Anuj Gupta Email & Phone Number

Toronto, Ontario, Canada

I lead the operations of the newly formed Global Legal Order Processing Center of Excellence (GLOP CoE). The GLOP CoE is a team within the General Counsel’s Organization (GCO) of American Express which processes all third-party legal orders served to American Express in select markets including the United States, Canada and the United Kingdom. The US.

Gurgaon, India

• I led the Subpoena Response Unit (SRU), a legal operations department, and was responsible for processing of all third-party legal orders served to American Express in the US market.
• Led a team of 78 FTEs based across US and India and managed a portfolio of $3 Million.
• Responsible for processing 20,000+ cases annually.
• Established the India hub of 45+ colleagues from scratch to augment the US operations.
• Executed technology and capability development projects to ensure… Show more I led the Subpoena Response Unit (SRU), a legal operations department, and was responsible for processing of all third-party legal orders.
• Executed technology and capability development projects to ensure optimal performance.

Brighton, United Kingdom

• Client: American Express / Principal Employer: Infosys TechnologiesI led several strategic projects to strengthen internal processes and measure performance of the team to prevent regulatory breaches. I also supported.
• Established a Program Management Office (PMO) to manage regulatory projects.
• Led the compliance effort for GCA to comply with the new… Show more Client: American Express / Principal Employer: Infosys TechnologiesI led several strategic projects to strengthen internal processes and measure.
• Led the compliance effort for GCA to comply with the new regulator, Financial Conduct Authority (FCA), in the UK.
• Developed MIS dashboard for 15 international markets to monitor the health of compliance. Show less

Salt Lake City, Utah

• Client: American Express / Principal Employer: Infosys TechnologiesI led a $5M+ portfolio for implementing technology solutions for federal regulatory reporting to meet the compliance needs of the American Express.
• Developed and executed IT strategy for data… Show more Client: American Express / Principal Employer: Infosys TechnologiesI led a $5M+ portfolio for implementing technology solutions for federal regulatory reporting to.
• Developed and executed IT strategy for data migration of 400,000 customers.
• Completed Process Risk Self-Assessment for a primary lending product of the bank.
• Implemented projects to comply with the Community Reinvestment Act (CRA). Show less

Miami, Florida, USA

Client: American Express / Principal Employer: Tata Consultancy ServicesI led technology projects in the domain of Risk and Compliance for the General Counsel's Organization (GCO)and Compliance & Ethics (C&E) organization of American Express. I implemented technology solutions for Anti Money Laundering (AML), Sanctions Screening, Customer Identification.

Miami, Florida, USA

• Client: American Express / Principal Employer: Tata Consultancy ServicesI led several key initiatives including the development of the IT strategy and roadmap for the General Counsel’s Organization (GCO) and Compliance.
• Enterprise Governance, Risk and Compliance – researched, selected, and implemented the Archer RSA platform; customized the many modules of this suite of products and rolled out to the compliance… Show more Client.
• Enterprise Governance, Risk and Compliance – researched, selected, and implemented the Archer RSA platform; customized the many modules of this suite of products and rolled out to the compliance organization.
• Enterprise Content Management – researched, selected, and implemented EMC Documentum as the enterprise tool for information lifecycle management; Rolled out the tool to over 4000 global users.
• Metadata Removal – selected and implemented Workshare Professional tool. Show less

Gurgaon, India

• As part of the development team implementing a global MIS solution, my responsibilities included:
• Extracted customer transaction data from multiple sources using the ETL tool Informatica.
• Lead interviews with the Business partners to analyze and capture the project requirements.
• Drive the project through all phases of SDLC obtaining the requisite stakeholder sign offs.
• Participate in System Integration testing and user acceptance testing (UAT)
• Coordinate the… Show more As part of the development team implementing a global MIS solution, my responsibilities included:

Master Of Science (Ms), Major - Information Systems & Operations Management

Bachelor Of Technology - Btech

Bachelor Of Laws - Llb