Anu Khullar Email & Phone Number

London, England, Gb

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Member of the Senior Management Team reporting to the family principle • Introduced a framework for reporting service performance, facilitating quality issues to be addressed• Developed key processes to create a performance culture including induction plans, probation review, KPI and goal setting• Led the customer service department during a time of transition which involved rebuilding a team, and developing a SLA

London, United Kingdom

Reporting to the RVP NWE, North West Europe, key responsibilities included: - Delivering sales and profitability targets for 2 growing markets - Driving performance by planning projects to support corporate initiatives - Focused on sales and cost targets for budget and monthly re-forecasts and owning marketing fund and budgets to meet Operating IncomeLed the Sales and Events department with two direct reports and guided the Marketing, Business Intelligence and Member… Show more Reporting to the RVP NWE, North West Europe, key responsibilities included: - Delivering sales and profitability targets for 2 growing markets - Driving performance by planning projects to support corporate initiatives - Focused on sales and cost targets for budget and monthly re-forecasts and owning marketing fund and budgets to meet Operating IncomeLed the Sales and Events department with two direct reports and guided the Marketing, Business Intelligence and Member Services teams to improve support to 3 markets (UK, Ireland and Iceland) Successfully created and leveraged new opportunities to engage and unite member leadership and excite network in a divided market Show less

London, United Kingdom

Having built strong relationships with key Members over the previous 6 years, this skillset was utilised to re-engage with long standing leaders in both EI and IC markets.Key Responsibilities of the role involved creating more local initiatives with leadership groups to better serve markets needs and to build sound relationships with new leaders whilst continuing nurture existing contacts to build strong bridges between members and the corporate teamKey Achievements - Having… Show more Having built strong relationships with key Members over the previous 6 years, this skillset was utilised to re-engage with long standing leaders in both EI and IC markets.Key Responsibilities of the role involved creating more local initiatives with leadership groups to better serve markets needs and to build sound relationships with new leaders whilst continuing nurture existing contacts to build strong bridges between members and the corporate teamKey Achievements - Having engaged with the leaders, a reformation of the strategy and planning groups took place to create highly effective teams. In doing so, there was a successful redirection of Member promotions and events. Show less

Uxbridge, Greater London, United Kingdom

A continuation of support given to the greater team and marketing function, some exciting projects and wins through this role including autonomy to create and agree annual event marketing and PR budgets and then manage these costs to planAlso,• Delivered a broad range of marketing campaigns including OOH / ATL advertising, working with partners and more targeted social media campaigns • Supervised internal media schedules and ensured maximum coverage of key stories and content in… Show more A continuation of support given to the greater team and marketing function, some exciting projects and wins through this role including autonomy to create and agree annual event marketing and PR budgets and then manage these costs to planAlso,• Delivered a broad range of marketing campaigns including OOH / ATL advertising, working with partners and more targeted social media campaigns • Supervised internal media schedules and ensured maximum coverage of key stories and content in print and online media and through social media blogs• Worked closely with PR team and external agencies to ensure brand exposure opportunities were fully developed• Sustained and developed existing sponsorships as well as developing new opportunitiesKey Achievements included,- Successfully developing the “21 day challenge” with Olympic medalist Nile Wilson- Initiating the plan to nominate hero products for awards and worked with PR to build the strategy to beat major brands with bigger budgets to win recognition in leading sports & nutrition publications- Developing the first company profile with highly influential bloggers exploring new ideas which then rolled out, with digital platforms as a focus Show less

With the creation of a new Regionalisation project, an initiative launched with the RVP to understand and improve member practice and sales processes, I took on the additional responsibility of leading a field sales team of 3 to support growth through this project. The focus here was to drive change and refresh the network mix through the identification, engagement, recognition and retention of member talent in the “Young, Healthy and Active” lifestyle group which was achieved and shared as… Show more With the creation of a new Regionalisation project, an initiative launched with the RVP to understand and improve member practice and sales processes, I took on the additional responsibility of leading a field sales team of 3 to support growth through this project. The focus here was to drive change and refresh the network mix through the identification, engagement, recognition and retention of member talent in the “Young, Healthy and Active” lifestyle group which was achieved and shared as best practice across the region.Key Achievements included,- Led market sales and earnings growth by engaging with members and highlighting relevant products, tools and tactics and then sharing best practice with other members to drive overall performance, securing the UK as the blueprint for the project across the region Show less

Working as a direct report to the Country Manager UK and EI, some key responsibilities included;• Managing the Strategy & Planning groups to deliver market sales goals• Directing the content and tactical management of sales communications and promotions in line with brand standards (in conjunction with member marketing)• Producing events for 200 - 4,000 members successfully within budget which included evolving the overall event experience: ambience, content and delivery of… Show more Working as a direct report to the Country Manager UK and EI, some key responsibilities included;• Managing the Strategy & Planning groups to deliver market sales goals• Directing the content and tactical management of sales communications and promotions in line with brand standards (in conjunction with member marketing)• Producing events for 200 - 4,000 members successfully within budget which included evolving the overall event experience: ambience, content and delivery of training, and • Undertaking analysis to critically review events and the cost effectiveness of promotions to apply learnings for the future This period was a momentous time for growth of sales for this market for which I played a key role in making the UK the number one country in Herbalife Nutrition in 2013 with growth of 84% (25% growth / year over 6 years)With the launch of new products during this period, I was a key contributor to the strategy of repositioning the brand to promote active and healthy lifestyles Show less

Key Responsibilities and Achievements:• Reported to Head of Major Gifts• Worked on new marketing initiatives to recruit and engage High Net Worth individuals (HNWI)• Delivered major fundraising events which generated donations in excess of £215k• Responsibilities grew to nurture relationships • Collaborated with HNWI and key senior medical staff to explore various circles of influences and devise appropriate solicitation and recognition materials for varied fundraising… Show more Key Responsibilities and Achievements:• Reported to Head of Major Gifts• Worked on new marketing initiatives to recruit and engage High Net Worth individuals (HNWI)• Delivered major fundraising events which generated donations in excess of £215k• Responsibilities grew to nurture relationships • Collaborated with HNWI and key senior medical staff to explore various circles of influences and devise appropriate solicitation and recognition materials for varied fundraising projects Show less

Key Responsibilities and Achievements• Managed client relationships providing credit and deposit solutions for businesses with an annual turnover of up to £25million and contributed to growth of 30% through proactive support of these businesses over 2 years whilst facilitating new relationships between clients and other RBS product partners including merchant & e-commerce services and international trade products• Nominated as lead for the regional programme to share best practice… Show more Key Responsibilities and Achievements• Managed client relationships providing credit and deposit solutions for businesses with an annual turnover of up to £25million and contributed to growth of 30% through proactive support of these businesses over 2 years whilst facilitating new relationships between clients and other RBS product partners including merchant & e-commerce services and international trade products• Nominated as lead for the regional programme to share best practice in client development and retention Show less

Key Responsibilities and Achievements - Managed a team of 8 staff and ensured sales targets and service levels were met - Responsible for all training delivering to staff and ensuring they were up to date in line with FSA requirements

Cpe / Pgdl, Law

Ba Hons, English Studies & Education Studies

Activities and Societies: English Studies Department Student Rep