Started a Brand “Anu’s Food Mix” that manufactures ready-to-cook breakfast and snack items along with spice powder and accompaniments.Currently serving 250+ D2C customers, products available in 10+ retail stores and growing, along with D2C online platforms like JioMart, Meesho.

I started a company that provided web hosting, development, digital marketing, and email services.I managed the day-to-day operations of the company, including marketing, customer acquisition, employee matters, and production.We were successful in delivering projects on time and with happy customers. Few of the projects that we completed wereDhaaji Vedic Studies - a platform for e-learning for the rural studentsZ&M Foods - A dark kitchen management and internal supply chain softwareAmpersand Logistics - A front-end web page for Ampersand logisticsMangalam Organics - After losing all their data with their current provider, we retrieved static data from internet history and did revive their website.The covid impacted most of our customers, reduced their spend and with no revenues for over a year, we had to shut shop.

As a senior associate, I have been executing HR backend processes.My role was to provide employee assistance to potential candidates/employees/ex-employees and retired employees with the queries related to their employment, compensation, benefits, maintenance of employee records, and pension, to name a few.As a senior member of the team, I was responsible for handling escalation and high-priority tickets and assisting juniors with their doubts and new joiners with their knowledge transfer.I also assisted my team leader and manager with reports, providing ideas and suggestions to improve processes and for driving quality at workI was awarded the Green Star certificate for quality and accuracy.

As a Sr. Research Analyst with Circa Consulting, I was leading a team of research analysts.Candidate development and headhunting for Japan-based companyManaging Sr Level profiles and resumes screening and Co-ordination of Interview.

As a Sr. Customer Service Executive, with Tata BSS (E2E Serwizsol), I was responsible for providing technical support to customers of India's leading ISP. I took pride in assisting my customers with their queries and provided information on the account, connectivity, and browsing-related issues. I mentored new hires, percolating process updates with the rest of the team, conducted refreshers, and helped the team in maintaining quality, service levels, and customer satisfaction. I also maintained team reports, tracked team performance, and provided an update to my team leader on a daily basis.