Having executed multiple end-to-end Sales and Support projects successfully and ensuring 30-40%+ year-on-year growth in sales revenue across the brand's portfolio, my recent challenges have equipped me with a thorough insight into customer perspective, the path to achieving long-term customer satisfaction and achieving organizational success through effective communication.Industry SkillsInbound and Outbound operations (BPO)B2B and B2C Products/ServicesNew Business Acquisition and Client Success (Upsell, Cross Sales)Sales Operations ManagementData Reporting and AnalysisBrand Portfolio ManagementQuality Assurance ManagementKnowledge-base ManagementSales Training and CoachingRecruitment and HR AdministrationClient CoordinationProject ImplementationBusiness Development and Client Success ManagementProspect SourcingCRM, Pipeline ManagementDatabase ManagementEmail Marketing and Campaign designVoice, SMS, LinkedIn MarketingBANT Leads and Appointment settingAccount Management and Customer RetentionCustomer Satisfaction ResearchMarket and Collateral ResearchTechnical Skills Microsoft Office SuiteGoogle SuiteZohoHubspotTrelloSlackZoominfo, Discover.org, Data.com, and other assorted databases.Skype, Ringcentral, Zoom, etc.