Anum Mughal Email and Phone Number

Managing Invoices & PaymentsManaging purchase of office supplies for whole regionIdentify HSE hazards and take precautionary measuresManage utility bills payment and keep close watch on running expensesSupervising operations of in-house café and complaints handlingVendors’ acquisition and contract managementPrepare comparative analysis and yearly performance reportManaging 24X7 fleet operations for whole regionHandling 38 pool cars and team of 51 chauffeursDealing with vendors for vehicles maintenanceDealing with showrooms for upkeep of company maintained vehiclesEnsure compliance of travel and pool car usage policiesSupervising pick and drop of 95 female staffReview fleet, fuel and vehicle tracking reportConduct behavioral trainings and refresher sessions on Road Safety for chauffeursEnsure compliance of Labour LawsPlanning & Execution of Employee Engagement ActivitiesIndoor/ Outdoor Sports Activities, Musical Programs, Gala Dinners, Team Building & Away DaysConduct and schedule interviews.

Determines requirements by working with customers.Answers inquiries by clarifying desired information; Researching, Locating, and providing information.Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems.Fulfills requests by clarifying desired information, completing transactions, forwarding requests.Sells additional services by recognizing opportunities to up-sell accounts, explaining new features.Maintains call center database by entering information.Keeps equipment operational by following established procedures; reporting malfunctions.Updates job knowledge by participating in educational opportunities.Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.

Managing 24X7 fleet operations for whole country with 5 team matesHandling 200 cabs and 300 chauffeursMaking invoice for respective credit clientsEncourage to Team mates for up-selling and achieve his targetMake incentive sheet each month Dealing with vendors for vehicles maintenanceDealing with showrooms for upkeep of company maintained vehiclesSupervising pick and drop of walking clientsReview fleet, fuel and vehicle tracking reportConduct behavioural trainings and refresher sessions on Road Safety for chauffeurs

Manage Call CenterCustomer Problem handlingManage Front DeskManage Administration Tasks