Working on System Administration with ADS, FTP and Proxyo Windows 2008 r2, 2012, Server Family products with Active Directory Integration• Installation of anti-virus, Windows patches updating on the desktops and servers• Network Level Issues Checking and Resolving.• Adding domain, adding users and groups, Managing files and Folder Permissions.• Managing Office 365• Working on Azure Environment• Maintaining DB and other Servers.• OS installation: Win XP, Win server2003, 2008, Windows 7.• Outlook and Printer Configurations• Daily Database backup

• Working on Windows Administration with ADS, IIS, FTP, and Proxy.• Created Active Directory and Group Policy infrastructure to implement higher security standards and uniformity among office workstations.• Addressing technical issues from users and providing/recommending solutions.• Responsible for managing users’ Microsoft Outlook and Active Directory Accounts.• Managing Domain users, ID creation, roaming profile, OU, and Maintaining ADS.• Configured and maintained Member servers as file Servers, DHCP servers & Networking Printing Services.• Manage Maintaining Active Directory replication and troubleshoot Active Directory Performance.• Pushing antivirus updates through the Symantec Console.• Monitor the Internal Ticketing Portal and work on a Priority Basis.• Providing file access and printer access to users.• Responsible for deploying patches on windows production servers using WSUS.• Taking backup regularly using Symantec backup tool.• Adding domain, adding users and groups, Managing files and Folder Permissions.• Pushing windows images through windows deployment service.• Installation of anti-virus, Windows patches updating on the desktops and servers.• Handle the P1 issues and Give support to Network and Related Trams.• Pushing MacAfee policies for laptop drive encryption.• Outlook and Printer Configurations.• Antivirus Installation and Managing.• Resolve the Different Types of issues like Printer, LAN, and Domain related Issues.• Rectify Application related Issues like Skype, outlook, and various Client Applications.• Handling Client calls.• Ensuring that response times and resolution times for calls are within SLA guidelines.• Providing technical support for virus protection, data recovery, and data protection.

.Monitoring Internal Ticket Portal and work on within SLA.• Domain Id creation, Password Reset, ID Disabling in DC.• Windows Server 2003, 2008 R2 installation, deployments, troubleshooting.• Escalate Issues with our client.• Monitoring our server and network devices.• Daily check list preparation, down time tracker, Trunk Utilization report.• Vendor maintenance by mail and telephony.• Check Internet access and bandwidth.• Software installations and updating drivers and firmware.• Responsible to handle client calls and give feedback on their requirement.• Crimp & punching network cables & troubleshooting network problem• OS installation: Win XP, Win server2003, 2008, Windows 7.• Installation of MS office, Internet Explorer, Antivirus update, various software & applications.• Local and Network Printer configurations and trouble shooting• Outlook configuration and Mail backup.• Setup desktop computers and peripherals and test network connections.