• Managing service requests for restaurants, ensuring timely preventative maintenance and fostering strong customer relationships.• Facilitating connections between service providers and new customers, driving business growth and satisfaction.• Achieving a 20% increase in service request completion rate, leading to improved customer retention and loyalty.

Managed a location during Super Bowl 5893% Sell through on non Raiders events Lead a team of part time and on-call staff during concerts, sporting events and Raiders Home gamesIT & POS TrainingInventory TrainingHelped write SOPs for the Events TeamOversaw intake / sending out of product from teams hosting their event at Allegiant Stadium

-Customer Success Management -Business Development-Marketing -Finance / Accounting-Operations for both tech, sales, and field routing

Lead Building, working with marketing, CRM Management and Sales

-Raw Material Acquisition-Human Resources-Operations-Production Supervisor-Wholesales-Revene Operations Specialist-Marketing**It's important to note that while I owned and operated HYVE Extracts, it's popularity was due in large part to it predecessor "The Lab" based out of Colorado. Without them and The Clinic there would have been no Hyve Extracts**

-Inventory Mgmt-Wholesale Purchasing -Retail Operations-Cashier / Money Handling**It's important to note that at the beginning of my employment the company I worked for was called "The Clinic" based out of Colorado; "The Clinic" was then sold to Exhale but by that time I had transitioned out of the stores day to day operations and into my role in wholesale and ownership of HYVE Extracts. **

-Business Development-Account Management-Customer Success-Sales

-Procurement Logistics and Operations-Production Logistics -Sales Logistics-Public Relations & Communications

-Account Acquisition-Marketing-Business Development -Sales-RevOps-Operations-During my time working full time at Enviroklean my day to day tasks fell under that of VP of Sales, however today I act as a consultant and assist in business development as well as customer success mgmt as Enviroklean operates on the technology platform BOH.

-Digital Marketing-Social Media Mgmt-Email Marketing -Cold Calls / CRM Mgmt

Responded to emails concerning delayed or misplaced product. Assured that customers received a friendly, educational and memorable experience with Falling Whistles. Also hosted volunteer nights and reached out to coalition to humanize the brand