Ai Conversation Designer
Current• Utilized in-house coding languages and NLP techniques for chatbot creation, generating over $1M in projected LLM bot experiment wins from Q4 2023 - Q1 2024.• Developed advanced chatbots using OpenAI's GPT and Whisper Models, and video generation models.• Developed LLM prompts for multiple business-specific generation tasks focused on enhancing personalization and customer retention.• Showed hands-on experience in working with REST APIs.• Labeled big datasets and conducted quantitative and qualitative analyses that informed strategic decisions.• Developed visually appealing Power BI dashboards and demonstrated advanced use of Excel.• Collaborated with Product Managers, identifying innovative feature development opportunities, testing ideas, and crafting effective conversational strategies.• Promoted a customer-centric and localized approach to bot building for the Spanish partner.