Document user specifications, stories and product features into detailed work order to communicate across teams and build mandatory requirements.Communicate effectively with team members to deliver updates on project milestones and deadlines.• Developed product documentation to communicate upcoming features and products to internal teams.Reviewing sales, customer concerns, and new opportunities to drive business strategy at planning sessions.Collaborate with sales, marketing, and support teams to launch products on time and within budget.

• Work closely with OEM customer & our sales team on understanding customer requirements, promoting products and delivering custom solutions.• Assessed the customer equipment for lubrication requirements & outlaying the right system options as required.• Work with the BDM's & customers to produce system designs & generating bill of materials in ERP system.• Assisted customers in troubleshooting product issues and delivering timely technical support.• Presenting technical presentations to clients to explain product features and benefits.