Anup Johnson Email & Phone Number

New York, New York, United States

Technical Program Manager | Agile Product ManagementResponsible for managing and executing releases through collaboration with various teams at all stages of the process. Synthesize and prioritize user needs and deliver presentations to decision-makers and senior leadership to increase understanding of complex technical problems and gain buy-in for.

Technical Project Manager | Azure Active Directory ImplementationResponsible for implementing Azure Active Directory solution. Developed a system that automated the provisioning process, resulting in significant time and cost savings for the client. Supported the successful go-live of a new product and provided accurate reports to leadership. In addition.

Buffalo, New York

• Maximize network performance by monitoring bandwidth, escalating network issues, reporting outages, scheduling upgrades, and collaborating with Network Architects
• Collaborate with Verizon to migrate Plain Old Telephone Service (POTS) lines to Out of Band (OOB) management interfaces at over 100 locations, saving Sodexo over $90,000 a year
• Gathered and compiled an inventory audit of all various switches and routers at over 100 sites
• Drafted and verified various contracts with third party service providers with an estimated savings of $805,000
• Mapped out current data center and identified overlapping VLAN networks between AIX and Windows environment for migration of disaster recovery planning to Azure
• Configured 20 Cisco 9200 series switches deployed to company’s headquarters to replace outdated equipment

Buffalo/Niagara, New York Area

• Combined PeopleSoft reports and files containing over one million records; analyzed and storyboarded HR initiatives
• Mapped security roles and permission lists to demonstrate the level of security access across the organization; mitigating risk
• Provided data-related administrative support to HR Information System team on regular basis
• Configured and updated applicant tracking system, ensuring appropriate levels of security access for all HR employees
• Maintained backend HR systems, ensuring streamlined processing of new hires
• Analyzed time series data of error logs, contributing to 75% reduction in errors and an optimized maintenance process

Buffalo/Niagara, New York Area

• Collaborated with IT Team and VP to launch the Service Delivery Framework project (SDF) in conjunction with Kronos, the leading provider in multi-national workforce management software and service
• Managed and oversaw implementation SDF focused on production access and security, environmental management, incident and problem management, and disaster recovery
• Performed risk management assessment (Failure Mode Effects Analysis) and created risk management plans which mitigated and managed identified risks
• Collaborated closely with project manager to develop project timeline
• Constructed and developed process and organizational map using Visio, in alignment with business plans
• Migrated legacy SharePoint documents to Microsoft Teams, revamping organization which increased collaboration

• Manage incoming students and community members
• Analyze and resolve equipment issues to ensure regular availability.
• Communicate effectively and provide thorough instructions to train members, ensuring an effective work productivity
• Leverage management and communication skills to ensure a safe environment
• Resolve any issues that may have occurred as swiftly as possible
• Meticulously maintain the equipment and facilities clean and organize during the duration of the shift.

East Meadow, New York

• Guided patients throughout emergency room to ensure a smooth operation.
• Organized and filed patient’s documents for the Nurses and Doctors.
• Communicated with patients and family to help make for a better hospital experience
• Volunteered over 300 hours versus the standard completion of 100 hours.
• Effectively expedited patient wait times by cleaning and setting up rooms for incoming patients
• Transported patients and lab work throughout the hospital.

Master Of Science - Ms, Management Information Systems

Bachelor Of Science (B.S.), Business Administration, Management Information Systems