Anup Kumar Email & Phone Number

Gurugram, Hr, In

Noida, Uttar Pradesh, India

Key Responsibility Areas.Actively involved in Workforce Analytics & Productivity1)Measure indicators of productivity, trends, and benchmarks across teams.2)View working hours, including productive time, by day and week across individuals and teams. 3)Keep a pulse on engagement levels of remote and in-office workers4)See which applications and websites boost or hinder productivity. 5)Analyze context switching by each employee to discuss strategies for minimizing distractions.6)Identify workflow bottlenecks across people, processes, and technology.Client Retention Profile - Responsibility AreasWorking with various departments across the organization to advocate for the customer and work together to resolve any issuesWorking in a fast-paced environmentConduct Customer calls with other internal depts in an effort to work through obstacles and resolve issues in real-timeWorking with customers to resolve any issues which may be preventing them from maintaining a relationship with SolarWindsLive the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the companyIncrease revenue through up-selling and cross-selling IT services to existing customersVerifying pricing, licenses, expiration dates with customers and resellers globally

Gurgaon, India

Gurgaon, India

Noida Area, India

I am expected to define long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. KRA Include--Prospect for potential new clients and turn this into increased business.Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. * Meet potential clients by growing, maintaining, and leveraging network.Identify potential clients, and the decision makers within the client organization.Research and build relationships with new clients.Set up meetings between client decision makers and company’s practice leaders/Principals.Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.Participate in pricing the solution/service.Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. * Use a variety of styles to persuade or negotiate appropriately.Present an image that mirrors that of the client.Client RetentionPresent new products and services and enhance existing relationships.Work with technical staff and other internal colleagues to meet customer needs.Arrange and participate in internal and external client debriefs.

Noida Area, India

In Magnon my core KRA's wereA)Account managementB)Sales via channels like online bidding portals( Upwork,Guru), Email marketing leads, data mining.C) Co-ordination with respective project managers and make sure project is delivered as per expectations and no deviations between actual and expected deliverables..

Diploma; Mba, International Business Management

Earned certification in International Business Management

Bachelor Of Business Administration(Hons); Diploma, Labour Laws

Bba Honours, Management Graduate