• Deploy and manage virtual machines (Create and configure VMs for Windows and Linux).• Manage resource groups.• Manage role-based access control (RBAC) and conditional access.• Implement and manage storage• Configure Azure File Sync (AFS) Services• Import and export data to Azure• Manage VM's backups• Configure and manage virtual networks• Monitor and troubleshoot• Create and configure a Network Security Group (NSG), Subnets, DHCP, DNS, TCP/IP• Implement… Show more • Deploy and manage virtual machines (Create and configure VMs for Windows and Linux).• Manage resource groups.• Manage role-based access control (RBAC) and conditional access.• Implement and manage storage• Configure Azure File Sync (AFS) Services• Import and export data to Azure• Manage VM's backups• Configure and manage virtual networks• Monitor and troubleshoot• Create and configure a Network Security Group (NSG), Subnets, DHCP, DNS, TCP/IP• Implement Azure load balancer.• Participate in an on-call rotation to provide 24x7 support for critical issues.• Manage and maintain the Windows installed base in both cloud and on-premises data centers, ensuring that all systems are up-to-date, secure, and available.• Performing patching on Azure Windows VMs using Azure Update Management. Show less

> Managed and monitored the performance of the computer servers through Ticketing Tool (SNOW).> Provisioning of new servers with Windows OS (2012, 2016,2019,2022) in Windows Hyper-V and VMware environment.> Facilitated in server decommissioning process.> Executed multiple decommission request by Client for Physical/Virtual servers with Windows OS (2008, 2012, 2016, 2019)> Coordinating with On-Site people for scrapping of Physical Decommissioned… Show more > Managed and monitored the performance of the computer servers through Ticketing Tool (SNOW).> Provisioning of new servers with Windows OS (2012, 2016,2019,2022) in Windows Hyper-V and VMware environment.> Facilitated in server decommissioning process.> Executed multiple decommission request by Client for Physical/Virtual servers with Windows OS (2008, 2012, 2016, 2019)> Coordinating with On-Site people for scrapping of Physical Decommissioned Servers.> Proactively configured and managed Hyper-V Failover Cluster Environment.> Accountable for administration and management of Hyper-V Failover Clusters> Responsible for scheduled Patching and other scheduled downtime of Hyper-V nodes.> Troubleshooting of VSS and Backup related Issue.> Securing Hyper-V checkpoints and troubleshooting of checkpoint related issue.> Successfully maintained software and security updates manually.> Configuration and Management of SFTP. > Supervised the DFS- Configuration of home/group folders for users using Microsoft DFS.> Vendor coordination for hardware replacement and maintenance.> Followed and maintained ITIL process: Change Management, Incident Management, Knowledge Management, Installation, Crowd Strike Falcon Sensor Agent Installation.> Liable for resources upliftment (CPU, Memory, Disk Expansion) and add new Virtual disk and network adapters on Windows Server during scheduled downtime on both Microsoft Hyper-V and VMware vCenter environment.> Developed and maintained training materials, SOP and server documentation. > Manage and provide the Knowledge Transfer to other team members.> Responded to customer support requests via tickets and phone calls within response time SLAs.> Participating in Quarterly Windows Server Patching both Manually and TSSA Software. > Upgradation of physical server drivers and firmware.> VMware Tool Installation and Upgradation. Show less

Responsible for monitoring the configuration Item (assets) and creating the incident for Sys Admin & Application Team via SNOW Ticket Tool.• Oversaw the ticket Audits & monitoring the shift as a shift lead.• Collaborated on creation of the Knowledge Base for the reputative task.• Maintaining ownership of incidents, ensuring status update and resolution according to SLA