Anupa Joseph Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Assisting the HR team in carrying out the full-cycle recruitment process• Posting job ads, on career websites, university and college career pages, LinkedIn, and other relevant channels• Screening resumes, manage email correspondence with candidates, and enter data into the Applicants Tracking System• Interviewing qualified candidates, induct and onboard new hires• Building and maintaining strong relationships with candidates throughout the hiring process• Performing additional duties such as organizing and attending virtual conferences/events

Chennai, Tamil Nadu, India

• Designed lesson plans for learners with special needs.• Conducted research, gathered information from multiple sources and presented results.• Created varied activities and exercises to support mainstream education through an online platform• Used Microsoft Word and other software tools to create documents and other communications.

Chennai, Tamil Nadu, India

• Prepared variety of different written communications, reports and documents using Microsoft Excel for daily, weekly and monthly reporting..• Maintained excellent attendance record, consistently arriving to work on time.• Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.• Developed activities and integrated technology to diversify instruction.• Assisted department head in establishing daily schedules, curriculum and ESL activities.• Emphasized critical thinking through small group activities.• Educated students in basics of English grammar and conversational speaking.• Created monthly academic status reports based on in-depth student evaluations improved instruction methods by using various assessment tools and strategies.

Chennai, Tamil Nadu, India

• Screening and identifying the needs of learners through diagnostic testing.• Tested, evaluated and counseled students regarding suitable language courses.

Chennai, Tamil Nadu, India

• Improved student grammar and conversational skills through role play assignments.• Created opportunities for young learners to actively engage with one another in small and large group interactive learning sessions, keeping in mind relevant safety procedures.• Customized small group and individual classroom activities based on differentiated learning needs.

India

• Updating company databases (SAP HR module) by entering new employee contact information and employment details• Assisting HR in payroll activities• Drafting employee communications and notifying staff of policy and procedural changes

Chennai Area, India

• Ability to make logical decisions while performing tasks even when provided information is ambiguous.• Follow pre-defined processes, guidelines, and SOPs to perform tasks with high levels of accuracy and productivity.• Training and mentoring other Associates• Actively listened to vendors' requests, confirming full understanding before addressing concerns.• Participated in special projects towards process improvement by generating suggestions, engaging in problem-solving activities to support teamwork.• Prepared variety of different written communications, reports and documents including meeting minutes.• Worked flexible hours across night, weekend and holiday shifts.• Used critical thinking to break down problems, evaluate solutions and make decisions.• Developed and maintained courteous and effective working relationships.• Actively listened to vendors, handled concerns quickly and escalated major issues to supervisor with a view to providing superior customer service.• Offered friendly and efficient service to vendors, being the point of contact between vendors and the retail team, handling challenging situations with ease.• Took a leadership role in organizing team building events & activities to boost employee morale.

Chennai, Tamil Nadu, India

• Provided personalized assistance to clients regarding insurance products and services, ensuring their needs were met.• Conducted timely follow-up communication to ensure customer satisfaction and resolve any outstanding issues and enquiries.• Maintained confidentiality of customer information and adhered to organizational compliance standards.

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Diploma, Interior Design

Interior Design

Bachelor Of Commerce (B.Com.)

Delf B1, French Language And Literature

DELF