Anupam Paul Email and Phone Number
As a forward-thinking Data Analytics Manager at Southeast Asia’s leading e-commerce platform, I bring over 20 years of experience in transforming data into strategic business insights, encompassing software development, data analytics, service delivery management, and project management. Throughout this tenure, I have consistently delivered data-driven solutions bundled with process automation that significantly enhance business operations and customer satisfaction. My recent certifications in Artificial Intelligence and Product Management reflect my commitment to staying at the cutting edge of technology and leadership.I lead a team of data analysts and data scientists; plan, create, and manage data dashboards, initiate and manage end-to-end data projects, conduct research and analysis, design and define data processes, and automate workflows. I am passionate about Data Architecture, Cloud Platforms, Artificial Intelligence and Machine Learning, and I have expertise in Python development environments, including NumPy, Pandas, Scikit-Learn, TensorFlow, and PyTorch. I also hold ITIL, PMI, IBM and Google professional certifications, which demonstrate my commitment to continuous learning and professional development. My critical thinking and problem-solving skills have been honed through leading complex projects, automating workflows, and crafting data architectures that drive business growth. With a solid foundation in AI, product strategy, and advanced Python development, I am dedicated to delivering innovative, data-driven solutions that align with the evolving digital landscape
Ariyes Online Sdn Bhd
View- Website:
- ariyes.net
- Employees:
- 11
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Ariyes Online Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
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Vice President Product MarketingAriyes Online Sdn Bhd Jul 2024 - PresentCyberjaya, Selangor, My• Strategic Product Positioning and Messaging: Craft compelling narratives that highlight the unique value propositions of our data and AI solutions, ensuring they resonate with target audiences and differentiate us in a competitive market. • Market Analysis and Competitive Intelligence: Conduct in-depth market research to identify emerging trends, customer needs, and competitor strategies, enabling data-driven decisions that inform product development and marketing initiatives. • Cross-Functional Leadership: Collaborate with product development, sales, and customer success teams to align product offerings with market demands, ensuring seamless execution of go-to-market strategies and achieving business objectives. • Product Launch and Lifecycle Management: Oversee the end-to-end process of product launches, from planning to execution, while continuously monitoring product performance and implementing strategies to drive adoption and customer satisfaction. • Thought Leadership and Brand Advocacy: Serve as the face of the company's data and AI products, engaging in industry events, contributing to thought leadership content, and fostering relationships with key stakeholders to enhance brand credibility and market influence.
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Manager Data Analytics And ReportingShopee Dec 2021 - Mar 2024Singapore, Singapore, Sg• Ensure data visibility – Plan, create and manage data dashboards for all relevant departments and stakeholders.• Manage projects - Initiate and manage data projects to produce data-driven BI that adds value to the business periodically or on ad hoc basis.• Research and Analysis – Find patterns, business insights, gaps, risks; recommend areas of improvement and new opportunities through dashboards, reporting and presentations.• Process Management – Design, define and review step by step procedure for tasks including ETL, real-time data analysis, forecasting. Manage automation of processes. • Manage Team - Manage a team, combination of data analysts and data scientists, distribute roles, set targets, define, and monitor KPIs to measure performance. • Others - Oversee the data/report requirements, request tracking process, manage prioritization, and delivery. -
Manager – Pmo & MisScicom Msc Berhad Jul 2019 - Dec 2021Kuala Lumpur, Federal Territory, My• Orchestrated end-to-end implementation of data and BPO projects, ensuring seamless planning and organization.• Formulated winning strategies by engaging stakeholders across ICT, Business Development, Software Development, Procurement, Finance, HR, Quality, Clients, and Vendors, resulting in a widely accepted project plan.• Conducted meticulous requirement analysis, resource planning, and project scheduling, while effectively managing analytics and visualization for exceptional project outcomes.• Successfully led comprehensive IVR implementation (frontend, backend, and payment gateway) for prestigious Aviation and Tech clients, attaining exceptional results. -
Manager - OperationsScicom Msc Berhad Mar 2013 - Jun 2019Kuala Lumpur, Federal Territory, My• Led analytics projects and service desk operations, exceeding KPI targets.• Implemented data-driven practices, boosting productivity 60% and revenue by RM1.5M yearly, cutting costs 35%.• Conducted business analysis, expanding client base.• Mentored team, reducing attrition to 2.5% monthly.• Mitigated critical risks, meeting SLAs.• Established SOPs for continual improvement.• Collaborated with Marketing and Business Development for growth.• Managed budgets, forecasts, and presented to C-level.
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Assistant Manager - MisScicom Msc Berhad Jul 2010 - Feb 2013Kuala Lumpur, Federal Territory, My• Managed data and MIS team.• Developed automated data models for employee performance analysis, enhancing PRA management.• Conducted customer behavioral analysis, boosting Customer Satisfaction Score by 62% and reducing complaints.• Improved team efficiency by 30% through process improvement and automating repeated tasks and workflows.• Assisted Business Development with analysis, resource planning, and cost-effective proposals.• Created predictive models with up to 99% accuracy for volume forecast and capacity planning and translated data requirements for developers.• Presented performance and quality analysis with actionable recommendations.• Documented processes for ISO 9001:2008 certification.
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Specialist - MisScicom Msc Berhad Jul 2008 - Jun 2010Kuala Lumpur, Federal Territory, My• Conducted data mining and ETL from diverse CRM systems for daily operations.• Analyzed data patterns and trends through reporting and visualization, utilizing machine learning techniques.• Proficient in MS Excel (Pivot, Charts, VBA), Access, SQL, and Python.• Collaborated with SMEs for functional specifications.• Developed resource-planning tools with Erlang-C.• Created interactive dashboards with predictive analysis and recommendations.• Automated workflows, saving 75% report preparation time
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Technical Support ExecutiveScicom Msc Berhad Jul 2006 - Jun 2008Kuala Lumpur, Federal Territory, My
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Group Leader - TechnicalNiit Limited Sep 2004 - Jun 2006Gurgaon, Haryana, In -
Faculty And System AdministratorNiit Limited Sep 2002 - Aug 2004Gurgaon, Haryana, In
Anupam Paul Skills
Anupam Paul Education Details
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Nottingham Trent UniversityComputer Engineering -
Natinal University, BangladeshManagement
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Niit PuneComputer Software Engineering
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Cisco Networking AcademyAnd Lan/Wan Management/Manager
Frequently Asked Questions about Anupam Paul
What company does Anupam Paul work for?
Anupam Paul works for Ariyes Online Sdn Bhd
What is Anupam Paul's role at the current company?
Anupam Paul's current role is Data Analytics and Governance | Generative AI | Machine Learning | Service Delivery | E-commerce | Digital Marketing | ITILv4.
What schools did Anupam Paul attend?
Anupam Paul attended Nottingham Trent University, Natinal University, Bangladesh, Niit Pune, Cisco Networking Academy.
What skills is Anupam Paul known for?
Anupam Paul has skills like Business Analysis, Project Management, Business Process Improvement, It Service Management, Data Analysis, Programming, Web Design, Social Media, Data Modeling, Performance Management, Routing, Network Administration.
Who are Anupam Paul's colleagues?
Anupam Paul's colleagues are Eizzah Fatima, Tahzeeb Rasheed, Nusrat Chowdhury, Srayita Das, Ezekiel Michael, Shohel Rana, Rezwan Salam Tanvir.
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