Anupama (Anu) Bharath Kumar Email and Phone Number
I am an industry-certified program manager with extensive experience in successfully overseeing large-scale organizational and technology transition projects across various global locations. My work involves collaborating with diverse stakeholders to ensure the seamless execution of these initiatives.I specialize in managing and executing programs that drive significant organizational changes, impacting the target operating model and operational methods within different regions. Furthermore, I have substantial experience in vendor relationship and management, ensuring efficient partnerships and project outcomes.My expertise extends to overseeing complex infrastructure projects, which include migrating legacy systems to cloud-based solutions and centralizing managed print services across multiple geographies.One of my core strengths is my ability to effectively manage stakeholders and drive change across my projects, which has been consistently demonstrated in recent years.Other interests @Work: Beyond my professional responsibilities, I have volunteered as a change agent to train employees across the region, encouraging the adoption of an Agile mindset and transitioning towards a product management approach. Additionally, I take pride in my good storytelling and presentation skills.I also host a monthly internal IT forum, where I excel in event planning and execution, which involves organizing speakers from the broader Nestle community worldwide. This not only enhances my networking abilities but also contributes to fostering a culture of knowledge sharing within the organization
Nestlé
View- Website:
- nestle.com
- Employees:
- 176275
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Senior Project ManagerNestlé Nov 2019 - PresentAustraliaCompleted the regional transition & transformation of end-user IT services in the APAC region (15 countries impacted)Managed the global transition & transformation of workstation services across multiple vendors. This entails pivotal roles in project initiation, execution, and successful completion, as well as the comprehensive management of stakeholders, encompassing our partners, global teams, regional entities, and country-level units.Unifying isolated printing solutions spread across diverse geographical regions into a cohesive managed services framework offered by HP on a global scale. -
Project ManagerNestlé Dec 2015 - Oct 2019Sydney, AustraliaRegional implementation & migration from personal shared drive to O365 - OneDrive for Business for 75000+ users in the APAC regionImplementation of O365 cloud solutions across the APAC region. 1800+ SP2007 teamrooms were migrated to Sharepoint Online.Major Win 10 OS upgrade across the region. -
Incident, Problem And Knowledge Management SpecialistNestle Australia Nov 2011 - Dec 2015Sydney, New South Wales, AustraliaPerformed critical incident reviews as part of the problem solving process; Analysis of KPI trends, propose and implement agreed improvement action plans on critical incidents and also to ensure continuous improvements on non-compliance areas to Incident/ Request(IM/RM) standards & Knowledge Management Best Practice.Participate and support any compliance audit activities to ensure SM processes are complied to by relevant organisations.Run projects to deploy online support end users tools in the region (e.g. Knowledge Management deployment, My Service Desk and Request web forms (in-house tool) for the AOA region.Run campaigns within the Sydney Regional office to promote the use of Service Management tools and practices effectively.Actively participating in Nestle continuous improvement programs within service management teams and where applicable in the region. -
Itil Problem ManagerHp Enterprise Services May 2009 - Jan 2011Singapore, SingaporeDefined and implemented the Incident and Problem Management process (compliant with ITIL standards) for the Singapore Government SOE(Standard Operating Environment) project. (74,000 users appx.)Manage the end-to-end problem life-cycle thereby ensuring the overall operational effectiveness and efficiency of the Problem Management process. Valid lessons learned from the problem management have been documented and feed into the Knowledge Management process on a regular basis.Provides guidance, direction and training the teams (trained over 200 staff) within the organization on the Problem Management process.Define and implement the Knowledge Management module for the internal support groups and end-users. -
Itil Consultant - Change/Incident/Service RequestElectronic Data Systems Oct 2006 - Apr 2009Singapore, SingaporeDefined, documented and ensured process compliance of the Incident and Problem Management processes for a manufacturing client.Managing the end-to-end incident lifecycle.Active participation (Green Belt Participant) in implementing processes for reducing the Sev3/Sev4 incident count. This project largely reduced the incidents by 46 % in comparison to 2007. Analyzing the data regularly, largely improved the data quality. This information helped to show-case to the client the team's effort involved in handling incidents and also showed a positive trend of decreasing incidents.Defined and documented the Change Management process for the client. As a change manager, ensured strict adherence to the process by chairing the change control board.Implemented the Service Request Management Tool for the client.Preparing and reporting Key Performance Indicator (KPI Report), Business Balance Scorecard (BBS) and other critical reports which are part of the Client’s Management Report and EDS Performance scorecard on a monthly basis. -
Quality AnalystSoftcraft India Pvt. Ltd. Feb 2005 - Dec 2005Chennai, Tamil Nadu, IndiaActively involved in implementing quality processes and performing internal audits.Performed testing for a process automation product. Actively contributing ideas for the development of the Project Management and Defect Tracking modules. -
Process Quality Co-Ordinator - Performance And Productivity Improvement GroupElectronic Data Systems Jul 2003 - Jan 2005Chennai, Tamil Nadu, IndiaSupporting projects in implementing the project management processes.Actively involved in co-ordinating/participating in internal/external Audits Project metrics consolidation and reporting to the Senior management via the Service excellence dashboard.PMO representative for the project management review meetings.Co-ordinate Causal Analysis and Resolution Meetings where defects and problems from different projects where analyzed and process improvement identified.Actively involved in the CMMi L5 assessment as an Organisation Unit Co-ordinator. -
ProgrammerPentasoft Feb 2000 - Dec 2002Chennai, Tamil Nadu, IndiaResponsible for analysis, design and development of in-house Projects – Logistics Management,Asset Management and Travel Reservation Systems
Anupama (Anu) Bharath Kumar Education Details
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Computer Science
Frequently Asked Questions about Anupama (Anu) Bharath Kumar
What company does Anupama (Anu) Bharath Kumar work for?
Anupama (Anu) Bharath Kumar works for Nestlé
What is Anupama (Anu) Bharath Kumar's role at the current company?
Anupama (Anu) Bharath Kumar's current role is PMP®| PRINCE2® Agile Practitioner | Transition & Transformation Projects | Organisational Change Management.
What schools did Anupama (Anu) Bharath Kumar attend?
Anupama (Anu) Bharath Kumar attended Indira Gandhi National Open University, Sri Sathya Sai Institute Of Higher Learning.
Who are Anupama (Anu) Bharath Kumar's colleagues?
Anupama (Anu) Bharath Kumar's colleagues are Jennifer Saldutte, Hoang Pham, Catherine Cohen, Emilia Santander, Dinesh Bhatt, Zunpwint Phyu, Adriana Cornejo Aguilar.
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