Keep records of overdue balances and payment plansSuggest payment plans and options for the debtor to resolve their debtFollow up on bounced cheques and report any fraudulent payment attempts to the local authoritiesAnswer customer questions and provide information to help the debtor understand how to resolve their unpaid accountNegotiate settlements on behalf of the lenderReport overdue accounts to collections agencies

• Maintain a high level of product and service knowledge • Liaise with the various departments to ensure awareness of the incentives and promotions being offered • Greet customers and discuss type, quality, and quantity of merchandise or services required • Generate customer sales through cold calling and networking• Promote sales to existing clients • Overcome objections of prospective customers • Develop and build relationships with new accounts and develop additional contacts within existing accounts • Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary • Keep up-to-date records on sales calls, customer contacts, and details of meetings in a timely manner in the format required • Complete various sales reports • Maintain a high level of customer service • To enhance communication style in order to deliver information effectively to a range of individualsActivation of GIC accounts of international students

● Knowledge of microbiological testing like coliform test, standard plate count and yeast & mold count● Calibration of the instruments● Documentation of the records. ● Maintaining the hygienic conditions● To check if there’s any discrepancy in SOP ● Change controls and their approval. ● Handling of market complaints(CAPA)● Non-conformance reports / OOS(Out-of-Specification) investigation● Preparation of Annual Product review. ● Art work renewal and approval. ● GMP documentation ● In-process checks in Production Area(IPQA) and Batch preparation (dispensing/manufacturing) ● Training to subordinate staff

Microbiological analysis of Purified Water, incoming Raw material, Finished Product, B12 assay(using microbiological method), area monitoring (microbial count), culture maintenance Maintenance of all Microbiology related documents and log books.Daily Calibration of weighing balance, pH meter and AutoclaveQuality checks in processing area

• Microbial analysis of raw milk, finished products (all the products and food items made in the plant) • environmental monitoring and personnel monitoring• culture preparation for yogurt(dahi) batches, • preparing all the reports and maintenance of all the documents and log books of microbiology lab. • Timely Quality checks in production area to monitor working conditions. • Follow HACCP guidelines and give training to subordinates as well regarding the same.

● Calibration of the instruments● Documentation of the records● Maintaining the hygiene standards as per GMP. ● To check if there’s any discrepancy in SOPs ● Change controls and their approval. ● Handling of market complaints(CAPA)● Non-conformance reports / OOS(Out-of-Specification)/Deviation investigation● Preparation of Annual Product review. ● Art work renewal and approval. ● GMP documentation ● In-process checks in Production Area(IPQA) ● Training to subordinate staff ● To check the completion of BMR(Batch manufacturing record) and BPR (Batch packing record) by the Production Department. ● Conducting internal audits with other Departmental Heads to check compliance.