Anupam Nagoorkar Email & Phone Number

Australia

Melbourne, Victoria, Australia

1. Review any relevant paperwork given by the policyholder, including as incident reports, images, and other supporting information.2. Managed client relationships for a portfolio of 100+ clients, resulting in high satisfaction and retention rates.3. Collected the documents required to process the claim for trustee filing.4. Increased e-claim initiation process efficiency by 30% through the use of simplified procedures and automation.5. Maintain regular contact with various… Show more 1. Review any relevant paperwork given by the policyholder, including as incident reports, images, and other supporting information.2. Managed client relationships for a portfolio of 100+ clients, resulting in high satisfaction and retention rates.3. Collected the documents required to process the claim for trustee filing.4. Increased e-claim initiation process efficiency by 30% through the use of simplified procedures and automation.5. Maintain regular contact with various internal departments, such as underwriting and Case Manager, to ensure that claims are processed efficiently.6. Keep accurate and well-organized records of all interactions, paperwork, and activities made during the claims process. Show less

Melbourne, Victoria, Australia

1. Provide clients competent guidance and suggestions on superannuation issues.2. Collaborate with cross-functional teams to create and implement superannuation process optimisation solutions.3. Use Salesforce, Sonata and Genesys to simplify processes and improve customer service delivery efficiency.4. Analyse difficult superannuation issues and suggest individual solutions using critical thinking abilities.5. Handle client enquiries, complaints, and escalation requests in a… Show more 1. Provide clients competent guidance and suggestions on superannuation issues.2. Collaborate with cross-functional teams to create and implement superannuation process optimisation solutions.3. Use Salesforce, Sonata and Genesys to simplify processes and improve customer service delivery efficiency.4. Analyse difficult superannuation issues and suggest individual solutions using critical thinking abilities.5. Handle client enquiries, complaints, and escalation requests in a timely and professional way.6. Maintain a current understanding of superannuation legislation and industry developments in order to maintain compliance and appropriate advice.7. Build solid customer connections by communicating effectively and providing outstanding customer service. Show less

Melbourne, Victoria, Australia

• Market research for products, pricing, and determining the viability of a sale.• Determining the appropriate channels to sell on (e.g., shoplift, eBay, Amazon, MarketPlaces, etc.) andregistering accounts on those sites.• Implementation of a Shopify theme and an online Shopify store.• Customization of web pages to meet business requirements, including the creation of a few newpages.• Using Adobe Photoshop, optimise content for banners and other graphics for the… Show more • Market research for products, pricing, and determining the viability of a sale.• Determining the appropriate channels to sell on (e.g., shoplift, eBay, Amazon, MarketPlaces, etc.) andregistering accounts on those sites.• Implementation of a Shopify theme and an online Shopify store.• Customization of web pages to meet business requirements, including the creation of a few newpages.• Using Adobe Photoshop, optimise content for banners and other graphics for the site.• File uploads to Shopify on a daily basis to maintain stock availability precision and pricing consistency. Show less

Melbourne, Victoria, Australia

• Assisting with Market Research and Analysis of Market with respect to the Beauty products market.• Assisting with campaign planning and execution.• Assisting with other administration tasks such as improving and maintaining sales, operational processes to gain knowledge of required business activities.• Assisting with maintaining and updating the product information on the ecommerce platforms and company website.• Assisting with running ad campaigns for Klara Cosmetics… Show more • Assisting with Market Research and Analysis of Market with respect to the Beauty products market.• Assisting with campaign planning and execution.• Assisting with other administration tasks such as improving and maintaining sales, operational processes to gain knowledge of required business activities.• Assisting with maintaining and updating the product information on the ecommerce platforms and company website.• Assisting with running ad campaigns for Klara Cosmetics Christmas Range and Be Your Valentine Range for Valentine’s Day. Show less

Nanakramguda,Jayabheri Towers

• Investigated cases using problem- solving and decision-making skills to authenticate customers and complex transactions to eliminate the fraudulent activities on e-commerce platform.• Reviewed fraudulent orders/ account take overs on the US, UK, Canada and AUS marketplaces.• Reduced chargebacks and losses by 25% by making mandatory customer calls at the required scenarios.

Advanced Diploma Of Civil Construction Design

Masters Of International Business, Business And Commerce

Activities and Societies: La Trobe Student Host La Trobe Hindu Society, Treasurer

Digital Marketing, Growth Marketing

B.Tech In Computer Science Engineering, Cse