Anupam Sekhar C Email & Phone Number

Kerala, India

Pune, Maharashtra, India

• Studied and identified discrepancies with third party payment integration and revamped the user flow and logic to mitigate order failure rates from 18% to 3%• Conceptualized and developed a critical user story from scratch with minimal system disturbance owing to changing business needs. Reduced stock dumb cost by 60% & eliminated loss sale scenarios• Spearheaded integration of customer chat and chat bot function, enhancing interactive customer communication. Feature adoption rate of 70%• Co-led 1 major and 3 minor product releases, by working seamlessly with 8 teams including Design, Engineering, QA, Delivery, Sales, Marketing, Product Quality & Support in a scrum environment• Diagnosed and pinpointed limitations in UI/UX and redesigned user login and delivery address flow for smooth customer experience, thereby reducing drop-offs by 20%• Reworked modules and associated features like Referrals & Rewards, Cash consolidation, Inventory monitoring and management, Order management, Reports etc. for enhanced experience• Researched and established an analytics framework, defining 8 KPI with associated 21 metrices to support strategic decisions by designing Analytic Dashboards• Managed the product development process from conception through wireframing, prototyping, design, build, release, analysis, A/B Testing and iteration• Resolved 90% of data anomalies in the daily end to end transactions of Custom ERP, impacting 70% efficiency across 36 modules, thus ensuring ERP data hygiene• Designed & Executed a new system for ticketing and tracking for product related issues and bugs. Improved efficiency and reduced cycle time of critical tickets to max. of 24 hours• Employed qualitative (usability study, customer interviews) and quantitative (analytics, market research) methods to identify trends, competitive landscapes, benchmarks and customer needs

Gurugram, Haryana, India

Studied the oilseed cultivation and production in India focusing on Rapeseeds using secondary data; personal interviews with stakeholders.Analysed the supply chain of Rapeseed oil; researched on the extraction process, factors affecting oil yield & the Indian edible oil market. Identified and examined the competitors of COFCO International to find the market potential of rapeseed and its crushing plant.Estimated the plant capacity and location of the plant to finally reach at an investment decision using NPV, IRR and Payback period.

Trivandrum, Kerala, India

• Handled negotiations with various clients & improved the turnover by 16% with a margin of 8.75%• Executed the revamped business plan & led collaboration by onboarding 30 travel companies in India• Identified growth opportunities through client data analysis to find potential markets for expansion• Suggested a sustainable business idea after analysing its economic feasibility and operational viability

Trivandrum

Festflick, a community that manages, shares, & encourages events & competitions; Handled social media for acquisition of 100 customers; Partnered with 30 institutions & hosted 151 events across the country.

Pgdm(Rm), Pgdm (Rural Management)

PRM42

B Tech Mechanical Engineering, Mechanical Engineering

Btech Mechanical Engineering

Dhse +2

Cbse 10Th

Iit Repeat Course