A result oriented pragmatic Delivery Manager with about 20 years of IT experience working for LTIMindtree and Cognizant, including 9 years of experience at multiple onshore client locations at USA. Experienced in delivery management, program management, project management, resourcing strategies, operational governance, P&L Management, system analysis, design, and development in Insurance, Healthcare, and Banking domains,In my current assignment I am working as an onshore Program Manager for two programs for a New York based P&C insurance company:1) Development of an Underwriting Workbench from scratch in Unqork low code/no code based platform integrating policies from 3 different Policy Administration System (PAS), namely Insurity (for Auto), Policy Pro (for General Liability), and DXE (for Worker's Compensation).2) Working in collaboration with Whatfix to leverage their Digital Adoption Platform (DAP) for helping business create and deliver contextual in-app interactive guidance, such as process flows, checklists, beacons, announcements, and help tips for multiple applications for helping Underwriters, Underwriter Assistants, and other users learn and become more productive with their applications.In my previous assignment I worked as an offshore Delivery Manager for a multi-year software services engagement for one of the leading USA based health insurance service provider handling a team of 100+ associates engaged in 4 different program streams.Summary of my recent experiences include being onshore program manager for multiple programs, understanding and solving pain points of client business teams, supporting sales team on delivery commitments, executing delivery led business growth by harvesting on ground intelligence, solving resourcing needs for rapidly growing accounts, account level utilization tracking and refinement, improving client satisfaction score, striving and achieving operational excellence, coordinating with practice teams for harmoniously achieving delivery commitments, conflict management, risk mitigations, contingency planning, managing attrition, program level status reporting to client and company leadership in alignment to the business goals.Work authorization wise I have an approved I-140 and a stamped US H-1B visa in exempt category. The US Green Card application is in process in EB-2 category.