Anupkumar Yadav Email and Phone Number

• Investigate credit Card, Wire Payment and Online payment queries received by email. • Prepare reports on misapplied payments and ensure to apply those on correct account• Process wire payments and ensure payments applied to the respective accounts.• Issue refund cheques for excess payment or credit available on the account• Add, disconnect or Change price plan or monthly rate charge on account• Reconcile all the payments which are debited out of Equation Control Account on… Show more • Investigate credit Card, Wire Payment and Online payment queries received by email. • Prepare reports on misapplied payments and ensure to apply those on correct account• Process wire payments and ensure payments applied to the respective accounts.• Issue refund cheques for excess payment or credit available on the account• Add, disconnect or Change price plan or monthly rate charge on account• Reconcile all the payments which are debited out of Equation Control Account on daily basis• Providing training to new employees Show less

• Investigate credit Card, Wire Payment and Online payment queries received by email. • Prepare reports on misapplied payments and ensure to apply those on correct account• Process wire payments and ensure payments applied to the respective accounts.• Issue refund cheques for excess payment or credit available on the account• Add, disconnect or Change price plan or monthly rate charge on account• Reconcile all the payments which are debited out of Equation Control Account on… Show more • Investigate credit Card, Wire Payment and Online payment queries received by email. • Prepare reports on misapplied payments and ensure to apply those on correct account• Process wire payments and ensure payments applied to the respective accounts.• Issue refund cheques for excess payment or credit available on the account• Add, disconnect or Change price plan or monthly rate charge on account• Reconcile all the payments which are debited out of Equation Control Account on daily basis• Providing training to new employees Show less

Responsibilities - • Follow up with the customer regarding their Mortgage loan repayment • Issue foreclosure certificate against the defaulters to foreclose the property

Responsibilities - • Resolving Credit card disputes initiated online, over the phone and through mails• Categorize the dispute according to the nature of dispute • Keep follow up with the merchant and the customer through E - correspondence until the dispute resolve• Create dispute on behalf of customer if hand written query received• Credit the customer account with provisional credit or chargeback