Anup Kumar Email & Phone Number

At Zopper, my role as Senior Manager encompasses driving customer satisfaction and operational excellence. Mastery in Microsoft Office and a strong focus on customer service are at the core of my daily responsibilities. Our team's efforts in renewals management and vendor negotiations have been pivotal in enhancing the persistency of retail life insurance.Previously, while at Canara HSBC Life Insurance, I honed skills in setting SLAs, budgeting, billing, and process governance. My tenure there also fortified my capabilities in stakeholder management and team leadership, which now contribute significantly to Zopper's service delivery and customer engagement strategies.