- Delivered volumes consistently every quarter. Grew volumes by 30% vs. 2017, thereby increasing Maersk Line’s market share to 23%- Identified non-ocean revenue opportunities that would increase customer “stickiness”, that grew non-ocean revenues and increased inland volumes by 105% vs. 2017- Increased revenue by improving D&D performance to a 130% vs. 2017- Administrated the operations of the entire organization that included 16 people across 2 brands.- Led teams of 4 direct reports and 2 indirect reports in Sales and Operations.

- Project Manager – Responsible for conceptualizing and implementing retrofit projects from 2014-2019 on Maersk Line's fleet of vessels, that will assist in reduction of bunker consumption, and boosting intake on the vessel at minimal cost.

- Project Manager – Responsible for the Eco-Retrofit governance on Maersk Line's fleet of vessels, which consists of examining viable technologies that will assist in reduction of bunker consumption, and boosting intake on the vessel at minimal cost.- Performance Manager – Responsible for performance measurements related to the Maersk Line fleet, which consists of 500+ vessels and 20+ suppliers.

- Worked in Process Improvement using the Lean Six Sigma methodology, focusing on driving organizational projects involved with various functions at cluster level reducing cost.- Responsible for developing and measuring customer service performance indicators.- Ran outsourcing projects that relocated expensive non-value added tasks to service centers, creating real FTE savings and enhancing process efficiencies.

- Took responsibility for the ‘customer experience’ throughout the shipping cycle and execution of all import shipments.- Handled freight outstanding issues and interacted with the customer to bring down the total freight receivables.- Managed and drove adherence to standardized processes and tasks

- Used the APMM Group/CIS values, business principles, policies and procedures to identify areas for operational efficiency improvements/cost savings.- Ensured that HSSE was part of life through the implementation of various measures like maintaining a separate destuffing area, enforcing the use of PPE by CFS staff and the CFS users.

- Maintained data quality on FACT to ensure successful implementation of various projects like the sales incentive program.- Creation, maintained and analyzed various reports so that information was disseminated onto management in order to take timely action.

- Generated business and contributed to setting targets and strategies towards achieving the same.• Built relationships with various carriers to identify better services and products to pass onto the client, in turn helping build client loyalty.• Analyzed data and compiled reports so that information was passed onto management in order to take timely action.

- Attended customer enquiries about ML products and services.- Ensured that proactive approach was taken to ensure exception handling with shipments was at bare minimum.- Took responsibility for ensuring that the location performed above standard for service delivery metrics.

- Led 4 modules of 30 members in a project involving testing of backend server products.- Was involved in front end testing of software products for FedEx which involved development of condensed and detailed test scenarios and reporting problem logs to the client.