Anup Sasikumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bangalore

Solution Designer in One Time Delivery of Network Infrastructure services, Mainly working on WAN/LAN/WLAN and Datacenter deliveries, in a Shared Services environment supporting multiple customers with end-to-end responsibility of the delivery from Analysis to Deployment.

Bengaluru Area, India

Working with Network Transition Office which deals with One Time Deliveries of Infrastructure Services to Volvo Group

Bengaluru Area, India

Infrastructure & Operations at IT Services, Volvo Group provides infrastructure and support solutions to support Volvo production and customers’ business. Being part of the reactive operations team at NOC ,l was involved in First Level troubleshooting and resolution of network issues reported and affecting global enterprise infrastructure of Volvo Group comprising of around 13000 network devices spread globally. The primary responsibilities include:Providing first line of support to user reported incidents related to network connectivity adhering to strict SLAs Monitoring and management of alerts from WAN/LAN/Proxy/Firewall/Proxy/VPN Devices/Network Management Servers/Voice/Load balancers/ Riverbed Optimizers/Wireless InfrastructureVendor Management and Change Management First Level Configuration and Management of Cisco Routers and Switches, Upgrades and Optimization issues on Riverbed Steelhead Appliances, Firewall Logs Analysis for user access issues, Juniper VPN Solution troubleshooting, Capacity Management support for Second Level WAN Team

Trivandrum , Kerala , India

Working with the Network Team,Involves management of local and remote network infrastructure ,Responsible for enabling and ensuring connectivity inside the company,between client and the company and at remote client sites.Analysis , Design and Deployment:--Analysis of client requirements and providing suggestions/recommendations based on the analysis-Providing robust , cost effective network infrastructure design satisfying the client requirements and best suited for the client needs-Initial setup and deployment of network devices in the infrastructure Monitoring , Incident Management and Troubleshooting :--Implementation of infrastructure monitoring tools-Configuration of alerts to monitor critical nodes-Generating reports and it 's customization -Handling incidents based on the priority and criticality to ensure normal business-Log collection , storage and analysis using Syslog Server Infrastructure Management :--Implementation of all types of Connectivity solutions for network access , VPNs- Site to Site ,Remote Access , Easy VPNs-Management of Firewalls - Cisco PIX /ASA,SonicWALL, CheckPoint,Juniper,Cyberoam,Netgear-Configuration of access rules on Firewalls for improved security-Port forwarding configurations on Routers and Firewalls-Wireless setup and Guest Wireless configurations -Management of Wireless Networks-Layer 2/Layer 3 Switch configurations including Cisco Catalyst 4500 Series Core Switches -VLAN Setup , VLAN configurations-Gateway Failover configurations including HSRP-Regular configuration backup of Network devices and restoration using TFTP Server -Proxy Server Implementation and configuration of Web Proxy Access rulesOptimization:--Analysis of the current network and suggesting improvements in the infrastructure -Qos Configuration for prioritizing important traffic types-Etherchannel configurations for increasing throughputEvaluation:- -Evaluation of Network Devices/Monitoring and Managing Tools

Worked with Animal Health Inbound Sales,the Sales Department of Petplan Pet Insurance.Handled inbound customer query calls on premiums of Petplan and selling of Petplan pet insurance products.Worked with Animal Health Admin Team which deals with overall administration of existing Petplan policies .

Attended Voice and Accent Training.