At Cafe Green Bean, a specialized coffee shop offering the finest single-estate coffee beans, I take pride in delivering an exceptional coffee experience to our customers. My role encompasses end-to-end management of operations and strategic initiatives to drive growth and customer satisfaction.Key Responsibilities:Supply Chain Management: Establish and maintain relationships with trusted coffee bean producers to source premium single-estate coffee, ensuring consistent quality and sustainability.Marketing Leadership: Develop and execute marketing strategies to enhance brand visibility, engage customers, and increase sales through social media, partnerships, and innovative campaigns.Operational Oversight: Oversee daily operations, including inventory management, quality control, and process improvements to ensure efficiency and excellence.Talent Acquisition and Management: Recruit, train, and lead a dedicated team, fostering a culture of hospitality and excellence.Customer Experience: Design and implement initiatives to elevate customer satisfaction, from personalized service to ambiance and product offerings.Business Strategy: Analyze market trends and financial performance to identify growth opportunities and refine business strategies.

• Spearheaded market research to identify demand, trends and procurement of land for identifying real estate investments to proceed with• Aided in the project selection process by using financial modeling to determine risk and profitability for three different real estate opportunities• Presented market findings and financial analysis reports to potential investors raising over $1,032,480

• Built and presented investment proposals for senior management• Identified and reported on portfolio discrepancies to foster accuracy and resolution• Created in-depth spreadsheets, which detailed trends and forecasts for revenue, profitability, and expenses• Reviewed and rebalanced client portfolios to adhere to client investment risk limits

• Liaised between clients and brokers to align client product needs for constructing FIX lines to trade through the OMS/EMS systems leading to increased sales of 15 new clients.• Integrated new software into D-Station increasing the efficiency of data transfer between client and broker FIX connections• Decreased costs by 3% per FIX line by organizing data and releasing connections on salesforce for client trading• Cultivated an understanding of various corporate cultures by advocating for diverse clients and brokers ranging from corporate giants to medium-small enterprises