Anura Dissanayake Email & Phone Number

Sri Lanka

My Work Experience at Peoples Bank (The Bank with the Largest Network in Sri Lanka) as follows;Strategic Initiatives for Better IT Process Automation for streamlining IT support services. IT Infra Service Desk for better branch support. Research on digital initiatives based on industry best practices. Establish proper governance models to reduce IT operational expenditure on software change requests of vendor products and encourage internal development.Provide Leadership to the staff providing IT services to/on Branch Network (700+ branches) ATM Network (1000+ units) Pawning Operation (700+ Centers) Data Center Management Mail System Network Operations Network Operations Center (NOC) Functions Card OperationsSupervision of Projects under IT Team (Portfolio Management) Digital Banking program ISO 27001:2013 Certification Self-Banking Unit (SBU) Establishment  Implementation of Active Directory Environment Prime4 Credit Card System Infrastructure for major revamp of Bank’s key Applications Refurbish and enhancement of Branches’ IT Infrastructure  Implementation of NOC (Network Operations Center) Enhance Branches’ and DCs (Data Centers) Security Bank’s Core System enhancements Endpoint Security with EDR WAN links upgrade to cater to the demand. SDWAN ProjectProcess Improvements Initiation of Agreement Management System System Monitoring/ Patch Upgrades process enhancements Implementation of branch support mechanism for better IT support service delivery

Sri Lanka

Key Responsibilities; Overlook and Provide consultancy at proposal level  Portfolio management  Portfolio Risk management Assess and Advice the management on Security related projects Provide consultancy for driving towards service excellence Support top management for their decision making, to gain business advantage in the tight and competitive environment Scientific team development

Sri Lanka

My Work experience at Goodhope;Key Responsibilities: Heading the Service Desk operation throughout the region  Enhance and enforce Information Security  Manage Microsoft Products for the group Support Upper Management in organizational strategic decision making Vendor/Budget/Procurement management Manage the Data Centers that are having a blend of OSs (AIX, Oracle, Linux and Windows), HW (IBM, Oracle, Intel based) systems and Data Bases (Oracle, MSSQL, MySQL, DB2) which provides services to regional offices in Sri Lanka, Indonesia, Malaysia, India and Singapore Conducting research to gain operational excellence Team Development for better performanceMajor Projects:  ISO 27001:2013 Certifications  BMC Remedy Service Desk and Client Automation Data Centre Relocation Projects  Disaster Recovery Commissioning Project Oracle HCM and Payroll Project OBIEE (Oracle Business Intelligence Enterprise Edition) Project Software Development (Worker Payroll)

Sri Lanka

My work experience at Suntel:Key Responsibilities: Manage the Suntel’s General Billing system Data Center management (OSs – SUN Solaris/Linux/Windows, HW – SUN/Intel based and Databases – Oracle/MSSQL/ MySQL) Ensuring the billing infrastructure is up to date, to facilitate the billing operation Set up and manage the company’s DR site Infrastructure Project Management

Bachelor'S Degree, Electronics And Telecommunication Engineering

Mathematics