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Anuradha Merhal Email & Phone Number

Certified Business Analyst | Customer Advocate EMEA PACS at HID

Location: Galway, County Galway, Ireland 5 work roles 4 schools

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✓ Verified May 2026 3 data sources Profile completeness 100%

Current company

HID

Role

Certified Business Analyst | Customer Advocate EMEA PACS

Location

Galway, County Galway, Ireland

Company size

2568 employees

Who is Anuradha Merhal? Overview

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Quick answer

Anuradha Merhal is listed as Certified Business Analyst | Customer Advocate EMEA PACS at HID, a company with 2568 employees, based in Galway, County Galway, Ireland. AeroLeads shows a matched LinkedIn profile for Anuradha Merhal.

Anuradha Merhal previously worked as Customer Advocate EMEA PACS at Hid and Customer Service Representative (Fraud analyst ) at Smyths Toys Superstores. Anuradha Merhal holds Certificate In Business Analysis, Business Administration And Management, General from National College Of Ireland.

Company email context

Email format at HID

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HID

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Profile bio

About Anuradha Merhal

Fraud Analyst with excellent working knowledge of SAP, Stripe, CyberSource, Freshdesk (CRM), and Ethoca tools. Well-rounded Microsoft Teams knowledge, familiar with SQL, Payroll, Sage50 accounts, JIRA, and Agile tools.I am competent with Microsoft office skills and have used Microsoft office suite for more than 5 years for creating excel spreadsheets, PowerPoint presentations, word documentations, and emails through Outlook during my jobs and Studies.Certified Business Analyst from the National College of Ireland recently. I am a postgraduate with a higher diploma in Accounts, Payroll, and Business IT applications from LYIT Letterkenny, Ireland with around 5 years of working experience in the field of analysis, administration and customer service.Working at Smyth's toys superstores Head Office Galway in Fraud Analysis as a customer service Representative.Investigating orders, accepting, or rejecting them according to the best judgment using the Stripe payment gateway. Working on Ethoca (Chargeback management tool). Marking Ethoca alerts . My roles on Stripe are fraud and dispute Analyst, Administrator, Refund Analyst, and support specialist. Resolving queries regarding order issues and transactions/ Payment processing issues or Fraudulent transactions from customers and responsible for answering GK queries from customers.I am Interested in roles that will help me develop my skill set as an experienced customer service specialist / Analyst while contributing to the team.

Listed skills include Microsoft Excel, Proficient In Excel And Microsoft Office Skills, Payroll And Sage 50 Account, Microsoft Access, and 2 others.

Current workplace

Anuradha Merhal's current company

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Hid

Certified Business Analyst | Customer Advocate EMEA PACS

austin, texas, united states

Website

hidglobal.com

Employees

2568

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Company profile

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5 roles

Anuradha Merhal work experience

A career timeline built from the work history available for this profile.

Customer Advocate Emea Pacs

Current

Hid

Galway, County Galway, Ireland

Mar 2023 - Present

Customer Service Representative (Fraud Analyst )

Smyths Toys Superstores

Mervue Business Park, Galway

Investigating cases, accepting or rejecting them according to the best judgment using Stripe software.Handling customer disputes and refund issues from internal business units, specifically the Customer Support team.Managing order fraud queues that fail to follow predefined decision rules daily.Validate, execute, and track non-standard refund.

Jul 2021 - Mar 2023

Office Administrator

Letterkenny Chamber Of Commerce

Letterkenny

Maintaining and organizing office documents using Microsoft Word, Microsoft Access, and Microsoft Excel.
Updated databases and handled invoices as part of additional administrative support.
Assist in organizing and coordinating Christmas lights on, the annual event in the Letterkenny Chamber of Commerce.
Implemented operational efficiency improvements to event planning, task management, and coordination.

Sep 2016 - Jan 2017

Financial Advisor

Icici Bank

India

Keeping complete financial records by compiling, cataloguing, and recording numerical data.
Keeping track of all transactions and entering them into a system.
Making and receiving telephone calls to and from suppliers on a range of issues.
Explaining product features relevant to them, such as life insurance, mutual fund insurance policies, etc.
Ability to multitask and prioritize daily tasks.
Assuring that confidential information is handled according to company policy.

Jan 2010 - Feb 2011

High School Teacher

India

Answering phones, taking memos, maintaining files, and delivering lectures are all part of managing and distributing information within a school and among students.
Arranged the scheduling of school meetings.
Keeping track of school records, maintaining office supplies and preparing regular reports.

Jan 2008 - Oct 2009

Team & coworkers

Colleagues at HID

Other employees you can reach at hidglobal.com. View company contacts for 2568 employees →

SI

Shadi Ibrahim Colleague at Hid Round Rock, Texas, United States, United States View → ZJ

Zarrielle Johnson Colleague at Hid Jarrell, Texas, United States, United States View → LB

Lawrence Beran Colleague at Hid East Hampshire, England, United Kingdom, United Kingdom View → SW

Sarah Wrubel Colleague at Hid Miami-Fort Lauderdale Area, United States View → KS

Kanagaraj Sundaresan Colleague at Hid Chennai, Tamil Nadu, India, India View → SB

Saranya Balakrishnan Colleague at Hid Chengalpattu, Tamil Nadu, India, India View → DR

Deepak Raj M Colleague at Hid Chennai, Tamil Nadu, India, India View → MM

Michał Madeja Colleague at Hid Cracow, Małopolskie, Poland, Poland View → MA

Mary Ann Hernandez Colleague at Hid Los Angeles Metropolitan Area, United States View → NM

Norsaidah Muhamad Nadzir Colleague at Hid Johor Bahru, Johore, Malaysia, Malaysia View →

4 education records

Anuradha Merhal education

Certificate In Business Analysis, Business Administration And Management, General

National College Of Ireland

• Business Systems Analysis: Business Analysis, Planning, Monitoring, Elicitation, and Collaboration, Requirements Analysis, Design.

Higher Certificate In Accounts, Payroll And Business It Applications., Computer Science, Distinction

Letterkenny Institute Of Technology

• The manual bookkeeping process and the trial balance. • Sage 50 accounting and payroll, as well as VAT calculation. • Business.

Bachelor Of Education (B. Ed.), Grade A

University Of Jammu

• Education in Emerging Indian Society • Psychology of the teaching-learning process • School Management and pedagogic of education •.

Bachelor’S Degree, Bsc (Bachelor Of Science), Grade A

University Of Jammu

• General English • Chemistry • Zoology • Botany

FAQ

Frequently asked questions about Anuradha Merhal

Quick answers generated from the profile data available on this page.

What company does Anuradha Merhal work for?

Anuradha Merhal works for HID.

What is Anuradha Merhal's role at HID?

Anuradha Merhal is listed as Certified Business Analyst | Customer Advocate EMEA PACS at HID.

Where is Anuradha Merhal based?

Anuradha Merhal is based in Galway, County Galway, Ireland while working with HID.

What companies has Anuradha Merhal worked for?

Anuradha Merhal has worked for Hid, Smyths Toys Superstores, Letterkenny Chamber Of Commerce, Icici Bank, and India.

Who are Anuradha Merhal's colleagues at HID?

Anuradha Merhal's colleagues at HID include Shadi Ibrahim, Zarrielle Johnson, Lawrence Beran, Sarah Wrubel, and Kanagaraj Sundaresan.

How can I contact Anuradha Merhal?

You can use AeroLeads to view verified contact signals for Anuradha Merhal at HID, including work email, phone, and LinkedIn data when available.

What schools did Anuradha Merhal attend?

Anuradha Merhal holds Certificate In Business Analysis, Business Administration And Management, General from National College Of Ireland.

What skills is Anuradha Merhal known for?

Anuradha Merhal is listed with skills including Microsoft Excel, Proficient In Excel And Microsoft Office Skills, Payroll And Sage 50 Account, Microsoft Access, Customer Relationship Management, and Microsoft Office.

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