Experienced professional excelling in dual roles as Chief of Staff and Head of Operations, with a focus on collaborating closely with the CTO and managing portfolio companies. Working on optimising organisational efficiency, leading HR, sales, and marketing functions, and driving strategic initiatives to achieve business objectives.- Strategic Collaboration: Aligned priorities with CTO and founders, facilitating decision-making and strategic initiatives.- Portfolio Management: Managed 3 portfolio companies, optimising operational efficiency and integration.- HR & Talent Leadership: Directed HR functions, enhancing talent acquisition, development, and retention strategies.- Sales & Marketing Strategy: Developed and executed initiatives, achieving 50% revenue growth YOY- Operational Excellence: Implemented process improvements and technology solutions, resulting in significant man-hour savings equivalent to 2 full-time resources.- Financial Management and Sales Analysis: Developed and maintained financial models, tracked budget performance and tracked performance.

- Entrepreneurial Vision and Brand Creation: Conceptualised and founded an all-women's startup in the cosmetics industry, launching with a premium nail polish brand.- Strategic Sales and Marketing Innovator: Developed innovative sales and marketing strategies, employing unique and personalised selling techniques to drive business expansion.- Nationwide Market Penetration: Successfully launched products across India through online and offline channels, securing placements in top retail stores in Delhi-NCR and Punjab. Established partnerships with national salon chains like Affinity and Geetanjali.- Accelerated Growth and Financial Success: Achieved significant sales growth, increasing revenue by 2X in the first year and 2.7X in the second year. Maintained successful operations for 5 years with an annual turnover exceeding INR 2 million.

- Client Relationship Management with C-Level Leadership: Collaborated closely with C-level and senior leadership to ensure smooth relationship management across marquee suppliers.- Strategic Project Planning and Execution: Led strategic planning and execution of specific projects for top-tier suppliers, ensuring alignment with organisational goals.- Market Expansion and Consultative Sales Strategy: Increased market share by implementing a consultative sales approach, conducting competitor analysis, and tracking emerging products, trends, and opportunities.

- Client Relationship Management and Sales Forecasting: Managed relationships with major international brands, forecasted joint sales targets, and led exclusive product launches. Evaluated optimal GTM strategies.- Operational Excellence and Process Improvement: Implemented SD Plus (One day delivery) and ensured product compatibility with standards. Optimised marketing channel effectiveness and conversions.- Innovative Product Development and Project Management: Conceptualised and launched pioneering flash sales on web and app platforms within a record-breaking timeframe of 1 month. Managed end-to-end project execution.- Performance Dashboard Tracking and Reporting to Senior Leadership: Tracked critical KPIs and provided strategic insights to senior leadership and category heads for informed decision-making and operational improvements.

- Project Planning and Quality Assurance: Established comprehensive Q&RM project plans, including demand estimation, budgeting, forecasting cost overruns, and monitoring deliverable quality.- Customer Relationship Management: Managed and led customer relationships across Americas and APAC regions, specializing in asset management and private equity.- Team Leadership and Development: Directed a team of 50+ employees, providing coaching, mentorship, conducting performance evaluations, and fostering inclusive work cultures.- Recognition and Achievement: Earned the EY Annual Award in 2011 for exemplifying EY values as a team player and cultural ambassador.

- Payment Integrity and Accuracy Oversight: Utilized Oracle Financial tools to ensure integrity and accuracy of organization's expenses. Analyzed account codes and TDS rates for accuracy.- Vendor Relationship Management: Managed vendor relationships and served as single point of contact for resolving reconciliation issues effectively.