Anuradha Yadav Email & Phone Number

Gurgaon, Haryana

• Configuration of Dial Up plans, Voice policies, Response Groups, PSTN Trunks, Conferencing Policies and Federation etc. in S4B.
• Configuration of Audiocodes Mediant 100B Voice Gateways.
• Administration of Audiocodes Mediant Session Border Controllers (SBC).
• Analyzing Monitoring reports in Skype For Business. Troubleshooting of Aastra, Polycom and Skype Room System.
• Troubleshooting Enterprise voice issues with PSTN and ITSP providers. Using tools Snooper, Offcat, Message Analyzer, CLS logger and Centralized logging etc.
• Cumulative updates installation on Skype For Business environment.

Gurgaon, India

• Working on Advanced Administration of Exchange Server 2013 Environment.
• Working Knowledge of Exchange server, Software, service pack installation, troubleshoot various server related issues, troubleshoot NDRs, tracking emails using Splunk tool.
• Day-to-day operation of MS Lync\Exchange environments which includes change management.

• Worked on Exchange server 2010/2013 environment
• Tested various patches and hotfixes before production installs and documented operational behavior differences. Handled server alerts and maintenance tasks.
• Administered Exchange 2010 server, and resolved tickets in post migration phase.
• Maintained Domain Controllers Primary and Secondary.
• Created Group Policies and OU's for better organization.

Noida Area, India

• Worked on Microsoft exchange and Active Directory platforms in IT infrastructure Work involved configuring and managing Exchange and AD servers for Merck Sharp & Dohme (MSD).
• Worked on Microsoft Exchange server 2007/2010 environment and Hybrid Exchange Online. Carried out various server level operations (L2 level) including database management
• Involved in administering Cisco Iron port for email security and regulation of external/internal email flow in the organization
• Involved in change management related to server upgrades, patching, roll-up installation

Pgditm, Information Technology

B.Sc (H), Physics

Activities and Societies: I have been General Secretary of Physics and Electronics Society of my college.

Science