Anuradha Yadav Email & Phone Number

Gurgaon, Haryana

• Configuration of Dial Up plans, Voice policies, Response Groups, PSTN Trunks, Conferencing Policies and Federation etc. in S4B.• Configuration of Audiocodes Mediant 100B Voice Gateways.• Administration of Audiocodes Mediant Session Border Controllers (SBC).• Analyzing Monitoring reports in Skype For Business. Troubleshooting of Aastra, Polycom and Skype Room System.• Troubleshooting Enterprise voice issues with PSTN and ITSP providers. Using tools Snooper, Offcat, Message Analyzer, CLS logger and Centralized logging etc.• Cumulative updates installation on Skype For Business environment.• S4B Infrastructure rebooting of Skype For Business servers including SQL servers configured in mirroring.• Testing Pool Failover in S4B environment.• Testing Annual DR drill test for Skype For Business environment.• Managing SCOM Alerts for S4B and Exchange environment. • Exchange 2010/2016 troubleshooting/ Administration from end to end in day to day operations.• Involved in Exchange 2010 to Exchange 2016 migration including Public Folder Migration and decommissioning of old Exchange 2010 servers.• CU installation on Exchange 2016 Servers.• Administration of Office 365 environment.

Gurgaon, India

• Working on Advanced Administration of Exchange Server 2013 Environment. • Working Knowledge of Exchange server, Software, service pack installation, troubleshoot various server related issues, troubleshoot NDRs, tracking emails using Splunk tool. • Day-to-day operation of MS Lync\Exchange environments which includes change management.

• Worked on Exchange server 2010/2013 environment • Tested various patches and hotfixes before production installs and documented operational behavior differences. Handled server alerts and maintenance tasks.• Administered Exchange 2010 server, and resolved tickets in post migration phase.• Maintained Domain Controllers Primary and Secondary.• Created Group Policies and OU's for better organization.

Noida Area, India

• Worked on Microsoft exchange and Active Directory platforms in IT infrastructure Work involved configuring and managing Exchange and AD servers for Merck Sharp & Dohme (MSD). • Worked on Microsoft Exchange server 2007/2010 environment and Hybrid Exchange Online. Carried out various server level operations (L2 level) including database management • Involved in administering Cisco Iron port for email security and regulation of external/internal email flow in the organization • Involved in change management related to server upgrades, patching, roll-up installation

Pgditm, Information Technology

B.Sc (H), Physics

Activities and Societies: I have been General Secretary of Physics and Electronics Society of my college.

Science