Experienced Business Data Analyst with nearly three and a half years of professional expertise in technical business analysis and data analytics at top-tier organizations like Accenture and PSI Mobile. Currently serving as a Data Analyst at PSI Mobile in Dublin, I have honed my ability to bridge complex business needs with technical solutions, delivering high-quality, maintainable outcomes that enhance user experiences and meet customer expectations.My role involves collaborating with external clients and internal teams to implement customer journey changes by developing and optimizing forms, workflows, and integrations. I leverage PSI Mobile's proprietary Fusion software to create seamless customer journey solutions and take ownership of project delivery from initial requirements analysis to post-delivery client satisfaction. Additionally, I author comprehensive change request (CR) and specification documents, ensuring that business needs are accurately translated into actionable technical plans.Previously, as a Business Application Analyst at Accenture, I gained substantial experience in gathering business requirements, conducting data-driven analyses, and producing business process documents such as BRDs and user stories. I spearheaded over 50 in-depth requirements sessions, collaborated effectively with cross-functional teams, and conducted extensive testing to guarantee project success. My experience also includes facilitating Agile practices to enhance sprint efficiency and contributing to strategic project outcomes.I am passionate about using data-driven decision-making to support continuous improvement and drive impactful results. With a strong foundation in data analytics, business strategy, and process optimization, I am dedicated to delivering solutions that align with stakeholder goals and foster business grow