• Leading Complex Projects and Cross-Functional Teams: Collaborating with stakeholders, product managers, and engineering teams to define and manage project activities. Actively contributing to the strategic development and execution of the product roadmap, ensuring alignment with business objectives. Leading cross-functional teams in delivering complex technical features for SaaS and on-premises deployments, driving timely execution and delivery.• Roadmap-Driven SDLC Management: Leading the SDLC with a roadmap-centric approach, collaborating with product and engineering to prioritize initiatives, refining the backlog for readiness, and driving architectural design discussions. Overseeing E2E software development, from planning and design to implementation, testing, deployment, and maintenance, ensuring optimal delivery aligned with organizational goals.• Strategic Program Initiatives: Implemented optimization and quality-focused programs, achieving a 40% reduction in infrastructure costs over 5 months across different development environments and decreasing average bug aging from 220 to 80 days in 3 months, significantly enhancing system reliability and performance.• Agile Methodologies: Implementing agile methodologies and best practices, enhancing agile maturity scores for sprint teams by 8% to 20% over 6 months.• Team Management and Development: Leading and mentoring a team of 3 TPMs and overseeing 5 Scrum teams. Providing guidance, managing escalations, conducting reviews, and fostering a collaborative environment to boost productivity and agility.• Risk Assessment and Mitigation: Conducting risk assessments, identifying challenges, and implementing strategic mitigation plans to ensure precise execution and timely delivery of complex technical projects.• OKR Implementation: Implementing OKRs with department heads through collaborative objective setting, meticulous tracking, and establishing KPIs, promoting alignment with organizational goals.

• Customer Engagement: Simultaneously managed 20+ customers, driving seamless implementations and achieving quarterly revenue growth exceeding 5M USD through effective B2B e-commerce SaaS product implementations. Collaborated closely with product & engineering to prioritize and deliver key-customer requirements with quality.• Strategic Programs: Led initiatives to reduce Time to Go-Live (TTGL) by 40% across two product modules, closely partnering with engineering and product teams to optimize deployment timelines and enhance product readiness.• Program Oversight: Managed projects & programs in accordance with the SOW, ensuring timely and budget compliant delivery. Coordinated with cross-functional teams to achieve quality outcomes aligning with strategic objectives.• Team Management: Led a team of implementation engineers and developers across the US and EMEA regions. Partnered with various functions to ensure seamless operations and effective collaboration in delivering quality products.

• Responsible for program and project management activities spanning across scope, stakeholder management, timelines, staffing, and change-management• Understanding stakeholder requirements via interviews, aligning on common objective and creating a vision for the group• Working as a liaison between various overlapping business teams and functions, ensuring overall business alignment, quality, and delivery. Project planning incorporating key milestones, approvals, reviews, and roles & responsibilities• Ownership of stakeholder communication, both internal and external at periodical frequency. Constant feedback loop enablement to ensure timely inputs and course correction as needed, in-line overall business requirements•Leading a team of 5-7 Associates and vendors partners across different workstreams, responsibilities include the following- Independently leading client calls and responsible for driving workstream specific quarterly reviews to summarize the quarter’s performance, understanding the impact created, identifying improvement areas and the next steps

Developed expertise in relevant therapy areas along with rich hands-on experience in Commercial excellence activities, spanning across Samples operations, Field deployment and Incentive compensation.- Social media tracking for one of the newly launched Congestive Heart-failure drug by one of the world’s largest pharmaceutical firm. This included opinion bucketing of active and switch users and KOLs of the relevant disease area- Delivered projects spanning 10+ therapy areas and 7 countries – US, UK, Japan, France, Germany, Italy and Brazil- Responsible for producing weekly, monthly and quarterly deliverables