Anurag Singh Email and Phone Number

Responsible for JioEngage - Play & Win Platform (Brand Solutions)End to end product ownership & responsibility for product features, roadmap & experience across platforms.Delivering products to meet the objective and increase user engagement on the platform.Building Recommendation engine to enhance the product discoverability & personalizationon the platform.Implementing Central profile management system for all the platforms.Delivered real time product solutions for official TV partners.Handling JioEngage rollout for JioFiber users.Monitoring product performance and driving necessary changes to enhance the product.Plan & develop new opportunities of user engagement & growth.

Managed ABP Digital platform ( ABP websites )Drove Product strategy, design and roadmap for Digital Products and formed future strategy.Worked across internal cross functional teams to develop & execute product features that increasesuser engagement.Optimizing website performance based on Google analytics, search console and ensure proper functioning.Managed CMS development and enhancement for ABP websites.Implemented new features/changes in product based on data driven analysis.Personalization on the platform to increase user engagement.Delivered products for constant source of traffic and growth.Implemented gaming website to increase user engagement.

Drove Lead management system for car dealerships which help them to manage all their leadsResponsible for enhancing customer experience & feature modification.Managing the entire product life cycle- conceptualization, user flows, wireframe, UI design,development & testing.Handling the roll out of the Lead management application/ WEB for PAN India.Understanding user needs, iterate features, validate product decisions through user testing andfeedback.Delivering change request within specified timeline & management of product throughout lifecycle.Conceptualization of product features for growth, user engagement and driving implementationof the same

Responsible for complete ownership of product from inception to marketRequirement gathering & analyzing the feasibility of the product.Designing application flows & wireframes for products & manage product related documentation.Coordinate with Designing, Development & other teams to put out a strong product with diligentResponsible for product roadmap, features, improvisation and UI/UX design of WAP, APP &Web platforms.Delivering Business Insights and building Product strategy on the basis of user insights and data.Monitoring product performance and resolution of all the issues.

Planning & monitoring of site upgradation.Conducting the post-installation audit for sites.Providing the infrastructure & service issues resolution to the Operators.Vendor Management.

Providing different telecom solutions as per client requirement.Regular follow ups & handling client’s enquiries.Ensure proper billing and service issues.