First and Last Mile Central Operations, Large- Leading the cost charter of LM and FM - Program Managed Payout process of INR 3.5Cr+ for 3000+ Delivery Executives - Spearheaded micro Distribution Center bulk losses control program and reduced losses by 80%- Conducted extensive field research on Product Exchanges for TV vertical and improved grading accuracy by 10%- Program managed Product exchange grading across assets and improved accuracy by 3.5x within 2 months for Wash, Ref and TV vertical- Led Rewards and Recognition program for BBD’23 Large LM for 9 metric based awards- Implemented Liquidation at LM hub for Product exchange shipments pilot and scale-up; improved blended yield by 12%

Stint1: Network Design (NPG)1. East Network: Supported in BBD Ramp up, Ramp down and BAU activities of East network including new facility onboarding, zonal and national lane changes, MH-DH profile changes, etc2. FBF Speed: Led initiatives to achieve faster FBF speed recovery post BBD - weekly speed analysis to identify pareto lanes, rollover DH solve, P2D reduction, Transit time reduction, etc3. GTNL: Updated Network based on monthly planning volume, Speed Analysis to identify degradation and solve, handled Direct DH initiatives - speed improvement and cost reduction 4. Multi Run: Stabilised MR through BBD landing projections, identified and led alignment initiatives to activate MR on DHs5. Automation: Worked on PredAdhoc Systemization proposal to reduce waiting time and created interface to fetch real-time Transit time and distance data between two facilities from Google MapsStint 2: Sortation Center Operations - SC_JJH-> RSC Scale-Up: 1. Led operations-end program management to ramp up NCR return centre by 1.5x volume 2. Piloted and Scaled up Direct to seller initiative to 10% hub volume and setup manual bag coding standardization3. Increased seller and cluster level sort bins from 456 to 1443 thereby cost savings of 42 MP and setup bin coding standardisation 4. Spearheaded facility layout transition and 5S initiatives with 0 impact on BAU operations 5. Managed on ground UAT of GCP webapp 2.0, identified and coordinated with tech team to resolve key issues before Go-Live-> Process improvements:1. Automation: Piloted Semi Large shipment sorting via roller conveyor at 0 cost and scaled up the project for BBD volume2. Redesigned Inbound and Outbound grids to streamline FIFO flow and reduced >24hrs staging pendency by 60%3. Coordinated with various stakeholders to start card scanning process at exit and solved Punch and Run cases4. Automated manual bag coding process

1. Gained insights by conducting secondary research of omnichannel strategy with help of 200+ research articles and reports2. Created an Omnichannel Model based on all the strategies across the globe3. Completed Market Research on Retail scenario in India with the participation of more than 1300 people and identified consumer preferences and shopping pain points across different channels4. Compared and benchmarked various omnichannel use cases available with top retail companies across the globe based on a survey from primary consumers5. Devised an Omnichannel strategy for Flipkart keeping secondary and market research and Flipkart resources in consideration

Provided L2 support for Oracle Xstore Application for a retail based client.

During my training at Global Education Centre at Infosys, Mysore, I was one of the High-Performer Trainee, trained in J2EE and Oracle BI tool.