Security Team Lead
Toronto, Ontario, Canada
o Leading a team of security personnel.o Provide training to new hires control guards.o Use of IT systems for access control, site patrolling, emergency response, report generating, incident investigation as well as all other standard procedures followed by security duties.o Supplying outstanding, personalized service to customers and employees.o Manage substantial number of incoming calls and answer the electronic incoming mails or send it to management to keep the flow of information.o Ensure that the Facility’s Safety and Emergency Procedures are followed in response to Fire Alarms and other Site Emergencies.o Perform the screening for safety procedures to avoid unnecessary interruption in the workspace.o Create and print the identification badges for employees.o Demonstrate judgment, common sense and decision-making ability, particularly when needed to take charge and direct others in emergencies or other incidents.o Meticulous Record Keeping, Report Writing, Observation skills.o Proficient in all Microsoft Office programs.o Excellent verbal and written communication skills.Concierge Security Guardo Maintained a secure environment by monitoring and controlling access to the building/facility.o Responded to emergencies by calling emergency services, directing people to safety, or administering first aid.o Provided customer service by answering questions, providing directions, or assisting with deliveries.o Enforced building rules and regulations, including parking regulations and noise restrictions.o Documented incidents by writing reports, documenting security breaches, or keeping track of visitor logs.o Conducted regular patrols of the premises to ensure security.
