Anusha K M

Anusha K M Email and Phone Number

Immediate Joiner || Serving Notice Period || Salesforce Developer at Mphasis || Certified Salesforce Developer @ Mphasis
bangalore, karnataka, india
Anusha K M's Location
Bengaluru, Karnataka, India, India
About Anusha K M

As a Salesforce Developer with 3 years of experience working in a multinational corporation, I specialize in delivering innovative solutions in Salesforce Service Cloud . My work focuses on optimizing processes and enhancing efficiency through customized Salesforce implementations that address unique business needs.Over the years I worked on Service Cloud, delivering best experience for the FedEx Customers through the Chat Functionality. Here we will be tracking the customer queries through the Custom User Interface where in the customers can chat with the Agents based on their Business Hours availability for different countries. This Project was migrated and Customized.. My experience includes collaborating closely with cross-functional teams to ensure that solutions not only meet technical specifications but also align with broader business goals.Looking forward, I am excited to continue evolving my career and aspire to become a Salesforce Architect. I am keen on deepening my expertise in architectural design and leading large-scale implementations. By mastering this area, I aim to guide organizations in creating robust, scalable systems that can support their growth and long-term goals.As I move toward this goal, I remain committed to continuous learning and pushing the boundaries of what can be achieved with Salesforce in the logistics space.

Anusha K M's Current Company Details
Mphasis

Mphasis

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Immediate Joiner || Serving Notice Period || Salesforce Developer at Mphasis || Certified Salesforce Developer
bangalore, karnataka, india
Website:
mphasis.com
Employees:
31650
Anusha K M Work Experience Details
  • Mphasis
    Salesforce Developer
    Mphasis Nov 2021 - Present
    Bengaluru, Karnataka, India
    Developed Apex Classes, Apex Triggers, and Lightning Web Components for various functional needs in the application.Worked on Case Assignment rules based on which the cases will be routed to the Queues. Worked on Email-to-Case Functionality, Queues and Public Groups Creations along with the Custom Metadata objects. Implemented Flows for record updates and sending email templates to the customers. Developed a Batch Apex Class as per the Data Retention Policy of the company and… Show more Developed Apex Classes, Apex Triggers, and Lightning Web Components for various functional needs in the application.Worked on Case Assignment rules based on which the cases will be routed to the Queues. Worked on Email-to-Case Functionality, Queues and Public Groups Creations along with the Custom Metadata objects. Implemented Flows for record updates and sending email templates to the customers. Developed a Batch Apex Class as per the Data Retention Policy of the company and deleted the data for certain objects after certain days of creation.Supported for the deployment using the CI/CD Pipeline between the different Environments.Implemented custom objects, fields, and record types to tailor Salesforce functionality to the logistics sector, improving data organization and operational workflows.Developed comprehensive technical documentation and delivered training sessions to end-users and team members. Show less
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Anusha K M Education Details

  • Smt.Kamala And Shri Venkappa M Agadi College Of Engineering And Technology.Laxmeshwer
    Smt.Kamala And Shri Venkappa M Agadi College Of Engineering And Technology.Laxmeshwer
    Computer Science

Frequently Asked Questions about Anusha K M

What company does Anusha K M work for?

Anusha K M works for Mphasis

What is Anusha K M's role at the current company?

Anusha K M's current role is Immediate Joiner || Serving Notice Period || Salesforce Developer at Mphasis || Certified Salesforce Developer.

What schools did Anusha K M attend?

Anusha K M attended Smt.kamala And Shri Venkappa M Agadi College Of Engineering And Technology.laxmeshwer.

Who are Anusha K M's colleagues?

Anusha K M's colleagues are Chinni Venkat, Anannya Singh, Prabhu Selvaraju, Archana Alla, Prachi Chauvhan, Gyanunjay Kumar, Gladys Kumar.

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