Anusha T Email and Phone Number

Led the implementation of Oracle HCM, resulting in a 30% improvement in HR process efficiency across all employee lifecycle events.Configured and optimized the Hire : Onboard process, reducing onboarding time by 40% and improving new hire satisfaction scores by 25%.Developed custom HR analytics dashboards, providing real-time insights that led to a 15% reduction in employee turnover.Collaborated with IT and external vendors to integrate Oracle HCM with existing systems, ensuring seamless data flow and reporting capabilities.Implemented an automated offboarding process, reducing administrative workload by 50% and ensuring compliance with data security protocols.Developed and maintained a robust requirements management process, improving traceability and reducing requirement-related defects by 35%.Oversaw implementation management, ensuring timely delivery of payment system upgrades and new features.Established effective client communication channels, resulting in a 40% improvement in stakeholder satisfaction and alignment.Extensive knowledge of the Regulatory requirements with respect to Fixed income settlements, Repo rate, and Reverse Repo rate.Proficient in defining Data specification and integration points and creating Data Modeling, Data Mapping, and Data Migration documents in support of Legacy migration and re-design of server environments.Conducting GAP analysis to find the As Is and to be the compatibility of existing system infrastructure with the new business requirements.Developed use cases, defined, and documented user procedures and workflows, and how each class of user interacts with east system function.FICC divisions play a crucial role in the financial markets by providing liquidity, managing risks, and offering investment opportunities in fixed income, currencies, and commodities hence incorporating the same in the web application by collaborating with the relevant stakeholders.

Spearheaded the migration from legacy systems to Workday, resulting in a 35% increase in HR operational efficiency.Redesigned the Benefits and Rewards modules, leading to a 20% increase in employee engagement with self-service features.Conducted extensive user acceptance testing, reducing post-implementation issues by 60%.Implemented Workday's reporting and analytics tools, enabling data-driven decision-making in talent management and succession planning.Led cross-functional teams in optimizing employee transfer processes, reducing processing time by 45%.Handled QNXT Claims Analyst to conclusion, which included conducting account review meetings with employers and agents and resolving conflicts between employers and employees.Providing expertise in Insurance, Business Solutions, Process automation, Process improvement & Re-Engineering in offshore models (North American, Europe, APAC and MEA). HealthCare management experience in projects involving the customization, design, development, implementation, and testing of automated systems to support the Medical Management Information System (MMIS) as well as day-to-day business operations.Settled auto liability and worker’s compensation QNXT Claims Analyst as needed as well controlled litigation strategies.Involved in initial attempts at creating automated STLC scripts, laying the groundwork for what would become a full-scale automation solutionAssisted with the refinement of STLC cases for new software features, resulting in enhanced accuracy and thoroughness of testsCreating and carrying out various credentialing processes in relation to physicians, medical assistants and various healthcare professionals ensuring all personnel and services adhere to facility and staff policies, department guidelines, regulations and government laws. Point of sale purchase or payment is the specific point in time when a financial transaction takes place through a POS system.

Streamlined the performance management process, resulting in 100% on-time completion of annual reviews.Developed and delivered training programs for HR staff and employees on new HCM system features, achieving a 95% user adoption rate.Created custom reports and dashboards to support strategic workforce planning initiatives.Optimized the offboarding process, ensuring 100% compliance with regulatory requirements and reducing potential security risks.Led requirements analysis and management initiatives, implementing a centralized repository that improved requirements traceability by 60%.Managed the implementation of new payment features, ensuring smooth integration with existing systems and minimal disruption to members.Established a regular client communication cadence, improving transparency and reducing escalations by 45%.Created detailed user stories and acceptance criteria for a peer-to-peer payment feature, improving the credit union's competitive position in the market.Worked on AGILE - Scrum Software Development Life Cycle for the entire project.Engaging with key stakeholders, technology, and operational areas and conducting workshops to gather business requirements and to produce current state analysis.Elicit and Analyze Business Requirement Documents and the Functional Specification and breaking down to epics, features, and stories.Facilitated JAD sessions with various teams which aid in developing an architectural solution that the application meets, resolving open issues, and accommodating change requests.Worked closely with the Product Owner to gather, document, and validate all the user stories that the client was looking for from the products like Aperio and Connected Teller.Facilitated the Daily scrum meetings, spring planning, spring review, and sprint retrospective.Facilitated the User story estimation sessions to correctly estimate the stories and ensure the correct order of delivery by taking inputs from the complete team.

Prepared high-level logical data models and Business Required Document (BRD) and supporting document containing essential business elements, detailed definition, and description of the relationship between the actors. Provided management with metrics, reports, and schedules as necessary, mapping business processes and documenting business flows. Analyzed critical business, data, and application issues that were crucial for management reports and data warehouse projects, alerted and proposed possible solutions to the business owners and functional managers. Created Workflow using Workflow Manager for different tasks like sending email notifications, the timer that triggers when an event occurs, and sessions to run a mapping. Prepared UML activity, collaboration, and sequence diagrams for detailed analysis of business objects using the Rational Unified Process (RUP). Analyzed, designed, developed, and implemented 834, and 837 HIPAA EDI maps for several trading partners. Adept at writing complex SQL queries for data extraction, transformation, and analysis from healthcare databases.Experienced in agile methodologies, project management tools (e.g., JIRA), and SDLC for healthcare technology projects.Strong communication and interpersonal skills to collaborate with cross-functional teams and healthcare stakeholders.

Responsible for gathering user requirements by constantly interacting with differentBusiness users for the new customer data entry system.Involved in analysis of the technical specifications of the current system and the infrastructure needs.Prioritized the requests to fit the system and monitor feasibility.Developed a project plan for the entire implementation of the new system.Developed use case models to depict the system functionality.Documented a detailed functional specifications document to explain all the aspects of the new system.Reported status to project management and project owners on a weekly and monthly basis.Interacted with the development team to explain the system requirements of the end users.Involved in organizing the functional walk through to explain the changes to the testing team.Responsible for verifying and signing off the test strategy prepared by the QA team.

Strong requirement-gathering experience using JAD sessions and conducting user interviews and preparing functional documents like use cases, software requirement specifications (SRS).Developed and updated project plans, including objectives and schedules and identified budget issues and resolved discrepancies. Assists the business in the creation of strategic roadmaps, as well as driving the deliverables identified in an ongoing backlog grooming, including the development of compelling business cases and ROI models.Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Documents (FRD), Use Cases, and Requirements Traceability Matrix (RTM) Reviewed the Bank's regulatory policies and incorporated the same for various products in preparing the BRD.Facilitate scrum ceremonies including the Daily Stand Up, Sprint Planning and Retrospective discussions, and sprint review as needed.Assisted in completing the RFP by the established due date.Extensive knowledge of online customer channels, various customer reports, cash management and account and product views.Responded to requests from our standard RFP questionnaire.Ensured that the financial system remained compliant with the banking regulations and requirements.Applied Iterative/Agile model in each SDLC phase, involved in daily Scrum Calls/Meetings, and incorporated change requests throughout the project lifecycle. Possess a comprehensive understanding of CRM business processes like Campaign Management, Lead Management, and Account management.Led the sales and marketing team through the Salesforce Implementation cycle.Communicated with key stakeholders to determine project requirements and objectives and Established goals and timelines to successfully implement action plans.