Anusha G Email & Phone Number

New York, United States

Experienced ServiceNow Developer/Administrator with a proven track record of driving efficient IT Service Management (ITSM) processes and enhancing system performance. Proficient in leveraging ServiceNow capabilities to integrate with external systems like Azure and PeopleSoft, streamline incident and problem management, and implement Governance, Risk, and Compliance (GRC) modules. Skilled in customizing and configuring ServiceNow Discovery tools, maintaining Configuration Management Database (CMDB) accuracy, and optimizing operational workflows. Adept at collaborating with cross-functional teams to deliver innovative solutions that align with organizational objectives and regulatory requirements.

Dallas, Texas, United States

Dynamic and results-oriented ServiceNow Developer/Administrator with a solid background in configuring and enhancing ServiceNow platform functionalities. Skilled in collaborating with cross-functional teams, understanding business processes, and implementing solutions that align with organizational objectives. Proficient in developing and configuring Business Rules, Script Includes, UI Policies, and Client Scripts, while adhering to ServiceNow best practices. Experienced in managing instance activities, collaborating with development teams, and implementing specialized modules like HR Case Management and Service Mapping. Strong expertise in analysis, root cause analysis, and performance tuning, with a focus on delivering efficient and effective solutions.

Dallas, Texas, United States

Dedicated and results-driven ServiceNow Developer/Administrator with extensive experience in configuring and optimizing ServiceNow platform functionalities. Skilled in collaborating with clients and stakeholders to understand business requirements and develop tailored solutions within ServiceNow. Proficient in designing and implementing workflows for Incident Management, Change Management, and Request Management, as well as creating service catalogs and portal pages. Experienced in providing end-user training and support, ensuring successful adoption of ServiceNow solutions. Strong expertise in access control, user management, and performance tuning, with a focus on enhancing system efficiency and user experience.

Parsippany, Nj

Experienced ServiceNow Developer with a strong background in implementing and customizing ServiceNow instances for clients. Skilled in understanding client requirements and translating them into effective ServiceNow solutions. Proficient in designing and developing various components such as Business Rules, UI Actions, Email Templates, and Client Scripts. Experienced in data integration, system customization, and process automation across Incident Management, Change Management, and other ITSM processes. Proven track record of enhancing system functionality, improving user experience, and driving operational efficiency.

India

Experienced ServiceNow Admin/Developer with expertise in configuring and customizing Service Catalog items, workflows, and Service Portal design. Skilled in building guided tours, configuring procurement flow processes, and designing custom apps. Proficient in setting up Agent Workspace for ITSM modules and managing ATF test suites for functional, integration, and regression testing. Strong background in workflow design, CSM customization, and data management. Experienced in creating access control rules (ACLs), front-end forms, and automation scripts in an Agile environment.