• Conducted needs assessment, evaluating usage patterns, resource needs, and inefficiencies to streamline workflows.• Analyzed business owner needs via stakeholder interviews, providing user requirement documentation for future platform solutions.• Developed system assessment reports and recommendations, advising on platform migration or optimization to enhance operational efficiency.• Presented findings and improvement paths to stakeholders, ensuring alignment with business needs through adaptable materials and feedback.

• Completed comprehensive training program including equipment sign-out and phone usage.• Adhered to emergency procedures and communication protocols.• Assisted with room searches and handle student inquiries.

• Organized 2+ monthly community-building activities.• Collaborate with Public Safety to respond to emergencies quickly.• Supported 80+ students' personal, academic and transitional needs byconnecting them to resources and resolving conflicts.

• Planned and executed events, overseeing logistics and troubleshooting for seamless operations. • Collaborated successfully with internal departments, vendors, and student groups to meet event needs. • Developed and managed event budgets, ensuring cost-effectiveness and adherence to financial guidelines. • Developed promotional strategies to increase awareness and participation in events.

• Enhanced Scheduling with online tools for efficiency and walk-ins.• Optimized inventory through consolidation and tracking.• Developed diverse and engaging RA programs through staff and studentleader collaboration on Campus Groups.

• To conduct data-driven market research through data mining, agency collaboration, and SME engagement to inform strategic product direction.• To develop and implement customer-centric VOC surveys, influencing product and marketing strategies.• To assist in assembling impactful business case materials and analyze data for evidence-based decision-making.• To streamline workflows and enhance team efficiency and productivity through process optimization.• To create captivating marketing collateral, design engaging content for diverse advertising channels tomaximize product visibility and customer engagement.

• Used CATIA and Solidworks to analyze designs, created accurate gas train BOMs, while utilizing stronganalytical skills to identify and correct errors.• Collaborated and communicated with cross-functional teams including engineering, quality, design andmanufacturing.• Managed gas train component inventory using MS Office Tools.• Assisted in testing and troubleshooting gas train components to ensure quality and reliability.