Anvitha Shetty Email & Phone Number

Hyderabad, Telangana, India

Collaborate with Account Executives to determine the optimal support for the client portfolio.Analyze data and trends in order to create meaningful insights for clients.Develop and apply knowledge of the market, industry, products, and tools in preparation to offer solutions for our clients business issues.Implement solutions, track performance, and optimize against advertiser goals.Report on key performance indicators and value delivered for customers. Create proposals to… Show more Collaborate with Account Executives to determine the optimal support for the client portfolio.Analyze data and trends in order to create meaningful insights for clients.Develop and apply knowledge of the market, industry, products, and tools in preparation to offer solutions for our clients business issues.Implement solutions, track performance, and optimize against advertiser goals.Report on key performance indicators and value delivered for customers. Create proposals to represent solution design around client goals. Show less

Functioning as a Senior Marketing Consultant:• Leading cross-functional collaboration. Working closely with Project Management, Marketing, Sales and technical teams to deliver on projects and initiatives.• Grasping industry trends to optimize campaign performance, and offering customized solutions to enhance client value.• Addressing complex technical issues, harmonizing tailored solutions, adeptly managing projects, facilitating information flow, and serving as an escalation… Show more Functioning as a Senior Marketing Consultant:• Leading cross-functional collaboration. Working closely with Project Management, Marketing, Sales and technical teams to deliver on projects and initiatives.• Grasping industry trends to optimize campaign performance, and offering customized solutions to enhance client value.• Addressing complex technical issues, harmonizing tailored solutions, adeptly managing projects, facilitating information flow, and serving as an escalation point.• Nurturing team members, performing quality audits, and analyzing performance trends.• Achieving results and driving process improvements, while also collaborating with technical stakeholders for product escalations and operations. Show less

Bangalore Urban, Karnataka, India

Bengaluru Area, India

Bangalore

• Delivering outstanding customer service on social media platforms, guaranteeing swift resolution of inquiries within defined SLAs.• Managing social media queues with precise objectives for both customer satisfaction and quality.• Evaluating social media sentiments, suggesting workflow and product improvements, and recording interactions using CRM tools.• Tackling demanding escalations and functioning as a dedicated liaison for different departments.• Furthermore, contributing… Show more • Delivering outstanding customer service on social media platforms, guaranteeing swift resolution of inquiries within defined SLAs.• Managing social media queues with precise objectives for both customer satisfaction and quality.• Evaluating social media sentiments, suggesting workflow and product improvements, and recording interactions using CRM tools.• Tackling demanding escalations and functioning as a dedicated liaison for different departments.• Furthermore, contributing to Chat BOT enhancements by refining accuracy and enhancing the customer experience through analysis and feedback. Show less

I led workshops focused on interview readiness, imparting essential knowledge about interview etiquette and effective techniques to equip candidates for successful interviews.