Anvrin Chandra Email & Phone Number

Kolkata Area, India

Managed our Radiology Imaging Systems (RIS) Application Software’s Products. The primary responsibilities are providingSupport - Remote and Onsite support of our DICOM based Software’s. Provide assistance to our Team for implementation, design, maintenance/ troubleshooting of PACS system. Provide support to our Clients for maintaining integrity of PACS with RIS/ HIS systems. Managed PACS projects from inception to successful completion. Troubleshooting the issues rising… Show more Managed our Radiology Imaging Systems (RIS) Application Software’s Products. The primary responsibilities are providingSupport - Remote and Onsite support of our DICOM based Software’s. Provide assistance to our Team for implementation, design, maintenance/ troubleshooting of PACS system. Provide support to our Clients for maintaining integrity of PACS with RIS/ HIS systems. Managed PACS projects from inception to successful completion. Troubleshooting the issues rising due to Active Directory Server, DNS and DHCP Server Problems. Facilitated communication with PACS customers to analyze and convert end user feedback into optimized andeffective solutions. Assisted in formulating and documenting functional procedures and ensuring information systems conform toEstablished Standards. Provided support to IT and Imaging teams on administering PACS system. Provided training to new and existing resources on the use of PACS applications and related upgrades. Show less

Kolkata Area, India

Kolkata Area, India

Maintaining Windows 2008/ 2003 Server environment with Active Directory Services.Troubleshooting the issues rising due to Active Directory Server, DNS and DHCP Server Problems.Administration of User and Group Policies on Windows 2008.Troubleshooting of Network/ Router/ Internet & leased line Link related issue.Maintaining MS Exchange 2003 Server and mailbox management.Remote support to others locations using Team viewer and Real VNC. Also Providing telephonic support to… Show more Maintaining Windows 2008/ 2003 Server environment with Active Directory Services.Troubleshooting the issues rising due to Active Directory Server, DNS and DHCP Server Problems.Administration of User and Group Policies on Windows 2008.Troubleshooting of Network/ Router/ Internet & leased line Link related issue.Maintaining MS Exchange 2003 Server and mailbox management.Remote support to others locations using Team viewer and Real VNC. Also Providing telephonic support to other teammembers.Resolving different hardware & OS related issues of Workstations, Laptops.Maintaining Firewall Device (Fortigate 60E & 70D) and policy implementation time to time as required by management.Maintaining Trend Micro Worry Free Av Server and policy implementation time to time as required by management.Backup of mailbox and AD.Asset Management (Hardware & Software), Vendor Management.Drilldown reports on various activities as per Company requirements.Vendor Management and preparing MIS Reports regarding pricing and Technical Comparisons of Products. Show less

Kolkata Area, India

Maintaining Windows 2003 Server environment with Active Directory Services.Troubleshooting the issues rising due to Active Directory Server, DNS and DHCP Server Problems.Administration of User and Group Policies on Windows 2003.Troubleshooting of Network/ Router/ Internet & leased line Link related issue.Maintaining MS Exchange 2003 Server and mailbox management. Remote support to others locations using Teamviewer and Real VNC. Also Providing telephonic support to other… Show more Maintaining Windows 2003 Server environment with Active Directory Services.Troubleshooting the issues rising due to Active Directory Server, DNS and DHCP Server Problems.Administration of User and Group Policies on Windows 2003.Troubleshooting of Network/ Router/ Internet & leased line Link related issue.Maintaining MS Exchange 2003 Server and mailbox management. Remote support to others locations using Teamviewer and Real VNC. Also Providing telephonic support to other teammembers.Resolving different hardware & OS related issues of Workstations, Laptops.Maintaining Firewall Device (Watchguard X515) and policy implementation time to time as required by management.Maintaining Mcafee EPO Server and Policy Management.Backup of mailbox and AD.Installation and troubleshooting of Microsoft Navision Clients.Asset Management (Hardware & Software). Solving different user's problems within SLA.Drilldown reports on various activities as per Company requirements.Installation, configuration, up gradation and troubleshooting of different Software required.Vendor Management and preparing MIS Reports regarding pricing and Technical Comparisons of Products. Show less

Kolkata Area, India

Technical support services for Operation Systems, Application Software, patch updating using Altris agent.Troubleshooting the issues rising due to Active Directory Server, DNS and DHCP Server Problems.Administration of User and Group Policies on Windows 2003.Troubleshooting of Network related issue.Extend technical support in installing, configuration of Dell Workstation, Laptops, ServerRemote support to others locations using Teamviewer and Real VNC.Resolving different… Show more Technical support services for Operation Systems, Application Software, patch updating using Altris agent.Troubleshooting the issues rising due to Active Directory Server, DNS and DHCP Server Problems.Administration of User and Group Policies on Windows 2003.Troubleshooting of Network related issue.Extend technical support in installing, configuration of Dell Workstation, Laptops, ServerRemote support to others locations using Teamviewer and Real VNC.Resolving different hardware & OS related issues of Workstations, Laptops.Installation, configuration and troubleshooting of Lotus Notes 6.5.Installation, configuration and troubleshooting of MS Outlook.Installation, configuration and troubleshooting of Primavera Clients.Installation and troubleshooting of SAP Clients.Installation, configuration and troubleshooting of various Engineering Software’s.Asset Management (Hardware & Software), Vendor Management.Preparing reports on various activities as per company requirements.Call Management using BMC Remedy.Remote Installation using Altris Management Console. Show less

Kolkata Area, India

Installation & maintenance of Desktops and Laptops.Technical support services for Operation Systems, Application Software, patch updating using WSUS agent.Installation, configuration and troubleshooting of Lotus Notes 6.5Symantec Antivirus Support & troubleshooting of Virus related issue.Troubleshooting of Network/ Router/ Internet & leased line Link related issue.Vendor Management and preparing MIS Reports regarding pricing and Technical Comparisons of Products.

Kolkata Area, India

Spearheading a team of 4 engineers in providing support for the Server/ Desktop/ Laptops and Network level problem.Ensure SLA time by carrying out proper maintenance of servers and networks.AD & DHCP Server administration in Windows 200 Server environment.MS Outlook Support alongwith others Softwares support.Installation and troubleshooting of SAP Clients.Maintaining Mcafee EPO Server and Policy Management and client end support.Vendor Management and preparing MIS… Show more Spearheading a team of 4 engineers in providing support for the Server/ Desktop/ Laptops and Network level problem.Ensure SLA time by carrying out proper maintenance of servers and networks.AD & DHCP Server administration in Windows 200 Server environment.MS Outlook Support alongwith others Softwares support.Installation and troubleshooting of SAP Clients.Maintaining Mcafee EPO Server and Policy Management and client end support.Vendor Management and preparing MIS Reports regarding pricing and Technical Comparisons of Products Show less

Bachelor Of Commerce, Pass

Education record