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- Leading the implementation of ERP solutions for FMCG clients, coordinating go-live activities and providing on-site support during critical phases.- Acting as a bridge between the technical team and executives, ensuring effective communication and understanding of technical implications.- Overseeing projects with significant technical components, ensuring alignment with executive goals and facilitating communication between teams.- Designing and delivering training programs for clients' staff on ERP systems, ensuring smooth adoption and usage.- Overseeing operations in specific regions (e.g., Malindi, Kakamega, Dar Es Salaam and parts of Mombasa), ensuring efficient processes and addressing any operational challenges.- Providing on-site support to clients in various locations, troubleshooting issues, and ensuring seamless operation of systems.

- Was part of a team that went to Mombasa for Go-live of a FMCG clients' ERP solution for their distribution process.- Supervised and trained client's staff and resolved problems faced on the system, with the help of the developers and support team where needed.- I oversaw the client's Malindi operations and parts of Mombasa.

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