Abdullah Anwar Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

Windsor, Ontario, Canada

• Responsibilities
• Processing financial transactions like deposits, withdrawals and bill payments as per standardised operating procedures, industry regulations and TD's Code of Conduct and Ethics.
• Understanding and determining the customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
• Responding to and resolving customers' concerns using standard procedures and escalating non-standard activities, as necessary
• Achieving assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
• Connecting personally with customers to advise them appropriately and clearly on banking solutions and processes

Bhubaneswar, Odisha, India

• Worked as a Relationship Manager in the Retail Agri Lending Department of HDFC Bank Ltd for Bhubaneswar location. The major responsibilities were
• Business development in the Agricultural/ Agribusiness sector with the help of branches and Cold calling.
• Managing and minimising risk by ensuring compliance to the bank's key regulatory, operational, credit and control processes.
• Monitoring the account profitability per client on monthly basis and reviewing strategies to improve the net revenue.
• Ensuring smooth banking experience to the corporate clients by collaborating with internal as well as external stakeholders.
• Customer query resolution and financial advisory.Achievements

Jaipur, Rajasthan, India

• Worked as a Part-Time Food Safety Auditor for Equinox Labs and conducted food safety audits in Jaipur, Rajasthan location. Major Responsibilities were:
• Performing 30-point food safety audits in restaurants associated with Swiggy and Zomato (Foodservice aggregators)
• Relationship management with Foodservice restaurants and training staff regarding food safety and hygienic practices
• Preparation of necessary paperwork after audits and sending them for appraisal
• Collection of suspicious samples and sending them for further inspectionAchievements
• Improved hygiene standards of close to 100 restaurants.

Jaipur, Rajasthan

• Worked on World Bank funded "Rajasthan Agricultural Competitiveness Project". The activities were undertaken during the period:
• The feasibility study of goat milk production, processing of goat milk to produce Soap and cheese in Pisangan cluster of Rajasthan and marketing of the same in Jaipur as well as Delhi-NCR
• Preparation of business plan for Milk producer company.Achievements: -
• Successfully prepared a business plan and mobilised 700 women for the creation of a dairy producer company.
• Arranged training for a group of 40 women dairy farmers for soap and cheese processing

Masters Of Management, 86%

Bachelor'S Degree, Food Technology And Management, 8/10