• Develop insights and recruiting strategies to drive the employer brand and achieve the talent agenda by cultivating strategic relationships and partnerships with internal and external clients.• Responsible for overall Business Operations and Delivery, Account management, Client Coordination, daily operations transactions.• Drive & direct all recruitment efforts & processes; develop strategies, process streamline and tactics to achieve goals and interact with Client and customers.•… Show more • Develop insights and recruiting strategies to drive the employer brand and achieve the talent agenda by cultivating strategic relationships and partnerships with internal and external clients.• Responsible for overall Business Operations and Delivery, Account management, Client Coordination, daily operations transactions.• Drive & direct all recruitment efforts & processes; develop strategies, process streamline and tactics to achieve goals and interact with Client and customers.• Implement strategic hiring procedures & improve recruitment measures and develop & implement recruitment strategies, & procedures; build and maintain strong relationship with client executives in order to deliver the expected business.• Manage entire recruitment efforts ensuring the business delivery following full recruitment lifecycle including scheduling and interviews set up, initiate offer/deliveries & conduct reference checks. • Lead, Mentor and Train recruiters to perform requirement analysis, Keyword identification and Key string creation, resume searches on external databases (e.g., Monster, CareerBuilder, etc.) and manage recruitment databases; Show less

•Drive & direct all recruitment efforts & processes; implement strategic hiring procedures & improve upon recruitment measures; create & suggest new & effective interviewing procedures & techniques.•Develop & implement recruitment strategies, tactics, funnels, & procedures; communicate recruitment goals & objectives with recruiters.•Managing a team & responsible for mentoring, client coordination & other duties including sourcing, screening, improve resumes for submittal, submitting… Show more •Drive & direct all recruitment efforts & processes; implement strategic hiring procedures & improve upon recruitment measures; create & suggest new & effective interviewing procedures & techniques.•Develop & implement recruitment strategies, tactics, funnels, & procedures; communicate recruitment goals & objectives with recruiters.•Managing a team & responsible for mentoring, client coordination & other duties including sourcing, screening, improve resumes for submittal, submitting into the portal, scheduling interviews, set up interviews, initiate offer/deliveries & conduct reference checks.•Provide continuous supervision of recruiting team, communicate with the team in order to streamline processes, solve problems & identify areas in need of improvement.•Track & monitor recruitment metrics (KPI/KRA), prepare weekly reports for clients to show tasks in progress; keep track of recruiting metrics; supervise the recruiting team & report on its performance.•Provide solutions for infrastructure & Software development projects & respond Task Orders (TO), including pricing & bidding for RFP/RFQ/RFR for Local, State & Federal clients.•Train recruiters to perform resume searches on external databases (e.g., Monster, CareerBuilder, etc.); manage recruitment databases; conduct & request required tests needed for hire (proficiency, background, drug, etc.).•Encourage open lines of communication between recruiting team; conduct frequent performance reviews for recruiters; communicate with the team to determine the effectiveness of recruitment plans.•Briefing & debriefing candidates before & after interviews & maintain candidate tracking systems to ensure future searches to pull all data gathered during the process.•Demonstrate effective, creative & cost-efficient use of recruiter’s resources which include: referrals, internet, job postings, & networking & user groups & consistently achieve and/or exceed hiring objectives. Show less

As an Assistant EDP - Electronic Data Processor Worked on VISION 2000 (ORACLE FORMS) front end applications and IBM POS.Responsible for daily Day ends, transactions upload, sale postings and interfacing to accounts and data transfer from corporate to branch servers.Supervised and involved in inventory check, stock adjustments in oracle systems. Had access to Oracle back end and performed changes in product conversion type on Oracle back end forms.Pricing, updating cost and… Show more As an Assistant EDP - Electronic Data Processor Worked on VISION 2000 (ORACLE FORMS) front end applications and IBM POS.Responsible for daily Day ends, transactions upload, sale postings and interfacing to accounts and data transfer from corporate to branch servers.Supervised and involved in inventory check, stock adjustments in oracle systems. Had access to Oracle back end and performed changes in product conversion type on Oracle back end forms.Pricing, updating cost and selling prices of commodities on daily basis and document the process to communicate accurately with the management.Register new supplier and new items in the Oracle Vision 2000 front end application.Troubleshoot POS machines, systems and provide desktop support on basic issues on the Oracle applications and other system related problems.Providing training to new receiving staffs. This includes the overall guidance about the system/software.Responsible for Stock adjustments, goods receipt note (GRN) local and imports, purchase returns note (PRN) and verify these reports before approving. Communicated effectively with top level management such as General Manager, Operations Manager, and Store Manager and Department head regarding the reports and suggest improvement.Involved in meetings with the senior management like CEO, GM, OM and department managers to decide on percentage and pricing of products.Led and participate in teams and provided objective overview of situations and effectively handle stress and deadlines. Show less

Worked as Senior Customer support Rep at the offshore office of Simple Network Inc.Provide website and product support and advise present or prospective customers by answering incoming calls and who apply on our websites on a daily basis.Used IP phones, automatic dialing systems, and other phone systems technologies to attend calls.Train new recruits and juniors regarding the process and the Simple Network products and websites.Handling Customer queries, Acquaint customers with… Show more Worked as Senior Customer support Rep at the offshore office of Simple Network Inc.Provide website and product support and advise present or prospective customers by answering incoming calls and who apply on our websites on a daily basis.Used IP phones, automatic dialing systems, and other phone systems technologies to attend calls.Train new recruits and juniors regarding the process and the Simple Network products and websites.Handling Customer queries, Acquaint customers with our upcoming products & services.Handling the technical queries related to the international calls and the company websites.Help customers in renewing their services through websites and create customers User account and password including password resets.Documents transactions by completing forms and record logs.Worked with carriers like Sprint, Novatel, AT&T, Reliance and MCI to resolve connectivity issues to most of the international and long distance calls.Raises ticket against carriers and changes routes to particular countries. Show less

FCC is an outbound international call center involved in sales of Telecom products and mortgage lead generations with its clients in US, UK, Canada and Australia.Worked in Customer focused environment and used outbound automatic dialer system and custom software for mortgage campaigns like BAY mortgage, AMLEND mortgage, MEMORIAL mortgage and mobile campaigns like 3G, Tmobile and Vodafone for US, UK and Australia clients.Telemarketing to convince new customers, follow up prospective… Show more FCC is an outbound international call center involved in sales of Telecom products and mortgage lead generations with its clients in US, UK, Canada and Australia.Worked in Customer focused environment and used outbound automatic dialer system and custom software for mortgage campaigns like BAY mortgage, AMLEND mortgage, MEMORIAL mortgage and mobile campaigns like 3G, Tmobile and Vodafone for US, UK and Australia clients.Telemarketing to convince new customers, follow up prospective customers, converting a prospective customer into an actual customer.Discuss complete process and fill the customer verification forms and forward the same to clients.Maintains quality service by following organization standards and Contributes to team effort by accomplishing related results as needed.Demonstrated excellent communication skills and interacted with team leads and manager effectively. Show less